Lennar Mortgage, LLC Charlotte
Mortgage broker in Clover, South Carolina
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Easy, straightforward process. I shopped lenders and Lennar offered the best rates. Plus, Jenny, my loan officer, was great to work with and very helpful and responsive.
Carrie Sheppard of Lennar Mortgage simplified the mortgage process for me. She patiently guided me through the steps. The rates and closing costs were low and less than the competition. And the closing was fast and easy.
About a year ago we started on a journey to relocate to the Charlotte area to bring the family closer together and we needed a particular floorplan to accommodate a multi-gen living situation. Lennar, by far, had the best option for us and working with their sales and site management was beyond all my expectations. That said though, the real icing-on-the-cake so to speak was my experience with Lennar Mortgage. Keeping everything within the Lennar ecosystem made a lot of sense logically but the outstanding customer service I received blew me away. Direct phone numbers (I don't even recall going to voicemail once) email updates and the use of their portal for documents and tracking exceeded all expectations but my main loan officer contact truly went above and beyond in working with me right through to the end and afterwards when we had our keys. I tip my hat to you all but thanks Andrea to you especially.
Great rate and timely closing with professional staff. I just closed my new home in July and was happy about the whole process.
My loan officer was amazing, she made the loan process so easy, good job Jenny
My Loan Officer Oliver W. was amazing! Unfortunately, I was unable to respond to my review before it closed due to moving, but I wanted to be able to share my great experience. He always responded to any questions that I had and he was very resourceful. Oliver went above and beyond to make sure that whatever issues I had were resolved. He is thorough, kind and works extremely well under pressure. Truly appreciate his assistance and his great communication.