Oh please please DO NOT allow your Elderly to place there house in any type of reverse mortgage especially not those backed by HUD or the FHA. Finance of America, Reverse LLC, Compu Link, Celink, PHH, HUD and the FHA are all players in an almost 70% foreclosure rate on reverse mortgage. I inherited the property from my mother when she passed away October 5, 2022 and she at that time she had a remote reverse mortgage, loan balance, approximately $450K. I had already decided to sell the triplex, here in Los Angeles 90008 similar properties has sold for at least 1.5 million. Without going to the horrific details after I submitted my letter of intent, along with all the required documents for which I was given the deadline of March 6. The documents had been submitted way before then around February 17, 2023. On February 14th finance of American reverse LLC, with out any notice or substantiating documentation initiated legal action, a foreclosure on my mothers property. This foreclosure is in violation of Covid Relief guidelines, CFBP and HUD and FHA guidelines. I am finding out that the companies listed above could very be all one in the same companies. I do know for a fact that Celink aka CompuLink are contracted by HUD and FAR finance of America reverse TO service their Reverse mortgages. But please here’s the real kicker Google Celink complaints, google finance of America, reverse federal trade commission violations. FAR was fined $2.74 million because a fraudulent appraisals and Celink was fine $4.75 million in 2019 by violating the false claims act. The CFBP and BBB combined have hundreds of complaints on all four companies and yet they blatantly continue committing FRAUDULENT ACTS AGAINST THE ELDERLY and their heirs. Is there a good guy is this nightmare? I thought it would have been HUD or the FHA. I sent an email to HUD June 18, 2023 left several voices messages with one of the representatives in the Oklahoma office by the name of Jessica Jones and I have yet to receive any response back so it doesn’t look hopeful. Thanks for listening.

Very shady. Selling a house with their reverse mortgage, have a letter regarding payoff amount and they say they cannot get the payoff price together before the closing date. They have 5 days. Never use this company. They should be prosecuted. Stay away from this company.

As a customer, I'm shocked by what has transpired on my mortgage with Finance of America Reverse LLC. I received a letter stating my loan was in default and headed for foreclosure.....over $85.00. My insurance is current as are my taxes, so??? After contacting the lender, they explained my insurance had lapsed for 28 days (??) IN 2021! The $85 was lender coverage they added. I said" If I didn't pay the $85 the bank would move to foreclose". I asked if I could pay it now over the phone? No, I needed to go to the website and fill out a form to confirmed I live in the home (they would foreclose on for $85) and then I could call back and pay..........Thanks for making it easy. As a veteran Realtor, I was angry that I had a loan like this and WORSE, have promoted many reverse mortgages to my clients, not knowing that a few bucks out of a loan could cost them EVERYTHING! The biggest hurtle I have heard when bringing up a reverse mortgage to my clients is "The banks will try to steal your home!" Well? ++++++++++++++++++++++++++++++++++++++++++++++++++ THIS IS AN UPDATE TO MY CONTINUED TREATMENT OF FINANCE OF AMERICA REVERSE MORTGAGE!!!!!!!!!!!!!!!!!!!!!! Its' almost April (2023) and Rev Mortg was sent a check for $24999.00 for partial payment from my insurance company. The instructions ( per you company) were that they would hold the money and send that money back to me to give to my roofing contractor to replace a damaged roof. I sent the check Feb 17th express mail. The said it would take 5 days. Its March 20th and NO ONE at the loss draft department can tell me anything or transfer me to anyone who dose. I've been told several times I would receive a call back from a supervisor, never happened. I even received a letter from you stating what would happen if I didn't get my roof fixed!!!!! When (or if) this gets fixed, I will 100% refinance my home with a company who can perform correctly and with competence. Two opportunities to retain a customer (A REALTOR) and two opportunities lost! <5 STARS

As a mortgage broker I would strongly urge everyone to stay away from this shady lender. They ignore broker requests for information and refuse to instruct brokers how to use their system, which forms they require, etc... They're very unprofessional and dismissive and do not care if they hurt you or your elderly clients. Stay away from them.

I contacted FAR in November 2021 and spent several hours over a day or so (that turned into 4 months) before I even got to the point to move forward (based upon their appraisal). The good news is that I didn't listen to them! They insisted my home was only worth $320K~, and so I would need to come up with ~$50K to use their services... I stuck to my beliefs on valuation, and listed my home for $700K - (It sold in 15 minutes for FULL PRICE cash, with backup offers for more). So to recap, well, I won't waste my time... Good Luck

As a Real estate agent helping a client that choose this mortgage was a nightmare. The process took twice as long, uninformed of their own procedures, closing delayed over and over, and confusing for the closing attorney with their paperwork. It scares me to think what this clients family will have to deal with once she passes. DO YOUR RESEARCH before using.

My dad had a reverse mortgage with this outfit. As soon as he died, they sent a letter saying "so sorry for your loss and oh by the way we're going to foreclose on the house if you don't pay us back IMMEDIATELY. " Despite our probate lawyer sending them all the necessary information to prove we were moving ahead with selling the house, they hounded us through phone calls and letters and did in fact file to foreclose on the loan. Fortunately it takes months for a foreclosure to go through and we sold the house first. Our escrow company, when I told them who held the reverse mortgage, said "they are the WORST."

Best reverse mortgage company out there. Everyone is very professional and is knowledgeable of their products. I recommend them to all my friends and family.

Hands down, one of the most professional companies I've ever worked with. Everyone I have interacted with has been top notch, always going above and beyond. Beyond a doubt, Finance of America Reverse is the best company I've worked with when it comes to reverse mortgages. Highly recommended!