I didn’t know if this loan would ever go through because of their incompetence. They would ask for documents and then change what they wanted the next day and then again the next week. This went on for two months like this.
Reply from the business:
Aug 9, 2023Thank you for taking the time to post a review regarding your experience with us. We strive to provide a five-star experience for all of our customers during the loan process and we apologize if we missed the mark here. We would like the opportunity to speak with you regarding your experience. At your convenience, please contact our Customer Care department at (574) 485-2954 or via email to hometownmortgageteam@cardinalfinancial.com.
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