Very bad experience with this lender, I was ignored in the whole process, Tim and his worker Veronica never pick up my calls and for just to get approved for the loan was a total headache. The purchase of my new house was supposed to be one of the greatest moments of my life...I was left with no options at the last minute. I would not recommend them at all.
Reply from the business:
Aug 10, 2023Tania, thank you for taking the time to provide feedback regarding your experience with us. Our goal is to provide a positive experience for our customers in every aspect of the process. We apologize that we were unable to meet your expectations. We would like the opportunity to speak with you regarding your experience. At your convenience, please contact our Customer Care department at (574) 485-2954 or via email to hometownmortgageteam@cardinalfinancial.com.