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Rural Mutual Insurance Company

Insurance broker in Black Earth, Wisconsin

4
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24 Reviews and Ratings
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Vicki Buksyk

Jun 8, 2023

StarStarStarStarStar

I filed a claim. One phone call and the process started and went quickly and seamlessly all the way to the end. I never had to wonder what was happening. Communication was great! Unlike past experience with other companies I was very impressed!

Reply from the business:

Jun 8, 2023

Hi Vicki- we’re so happy to hear your claim experience went smoothly! Thank you for being a customer of Rural Mutual and leaving a great review.

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Courtney Hubbard

Jun 8, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

The worst insurance to work with. They do audits and tell you that you owe them money but you produce bank statements showing them you have paid more than they are telling you that you owe they seem to forget that they did an audit. I was sent to collections for an audit they did internally and then when they were called out on the money paid they seem to have lost my number. Worst ever. I will reporting them to the consumer financial bureau with the federal government for further investigation.

Reply from the business:

Jun 8, 2023

Hi Courtney, we’re sorry to hear about your poor experience with us. We’ve forwarded this onto our Customer Service department to address this further. Thank you!

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Gordon Jones

Jun 8, 2023

StarStarStarStarStar

I have had RM for almost 30 years and have always found them to be a great deal comparing price with service. We have lived in north, central, and now southern Wisconsin and Rural has covered six homes and at least 20 cars for us (3 teenagers) during that time. There have been a few claims, all taken care of very well.

Reply from the business:

Jun 8, 2023

Gordon- thank you so much for trusting us with your insurance coverage over the years, homes, and many cars. We’re happy to hear that your claims experiences went smoothly as well. Thank you for your review and business!

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Mark Weiss

Jun 8, 2023

StarStarStarStarStar

A Shining Star in the Insurance Universe! This extraordinary insurance company is a celestial beacon of hope in the industry! With meticulously tailored care, lightning-quick response times, and ever-blooming expertise, they effortlessly transcend mere customer satisfaction. Each interaction sparkles with professionalism, reliability, and outstanding support, making you feel like you've discovered a hidden gem in the realm of insurance. Their commitment to preserving the diamond standard of insurance services is truly awe-inspiring. I wholeheartedly recommend this exceptional company to anyone seeking an insurance partner that combines client devotion and industry wisdom in a dazzling package.

Reply from the business:

Jun 8, 2023

Mark- you’re a shining star in the customer universe! Thank you so much for your great review and trusting us with your insurance needs. We appreciate you and your business!

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