GLP Automotive
Auto body shop in Williams Bay, Wisconsin
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Not impressed at all with the unprofessionalism the owner showed.
Reply from the business:
Aug 23, 2023Hi Ty, we don't seem to have you in our system as a customer. If there is something we have missed, please give us a call so we can assist.
Outstanding Customer service, repairs were done quickly, and during these (inflation times) good service is the Key!
Reply from the business:
Jun 23, 2023Thank you for your kind words, Gary! We strive to provide great customer service and make sure your needs are met. Glad to have you as a satisfied customer!
They did an excellent job with everything. Quality work, fair prices and work done in a timely manner. Would recommend them to everyone.
Reply from the business:
May 23, 2023It's always a pleasure to work with you and your Audi, Jeff!
He charged me $250 some dollars for a diagnosis I already gave him when I dropped my truck off. So with that diagnosis charge and the new starter work I needed done would have come to 700-$800 . That’s the most money I would have ever paid for a new starter. It’ll cost you a couple hundred dollars right away when he says he’s going to look your vehicle over. Even if you say like I did - don’t bother it’s an old truck, I know it has problems. He’ll just shoot back - it’s $80 thousand dollars for a new one! Maybe in his inflated world. Well now he’s responded on here defending the fact that he gave it the $200 computer test. If anyone in question about his professionalism wants to listen to my vans starter, let me know soon before I get it in… it’s sick and needs replacement. Exactly what i told him. He knows it. I know it. He just wanted more out of it than just replacing the starter. Don’t bother explaining it to us . It’s just something I have to take somewhere else and say the same thing. Replace the starter.
Reply from the business:
May 23, 2022I'm sorry you feel that the testing on your van was in error. As we explained to you when you dropped your van off because you felt you needed a starter. We are going to test the entire system and pinpoint where the problem is. We did this because your starter was operating normally when you dropped the van off. You were charged the testing fees to test the battery to ensure that it was fully charged and would hold that charge. We also test to make sure the battery was capable of supplying enough voltage to the starter when cranking. We then tested your alternator to ensure it was capable of putting out the required voltage and amperage to maintain the battery. We then tested your starter to ensure it did not have excessive voltage drop or amperage draw when cranking the engine. After all test were performed we found no problems with your starting system in your van. We then explained that putting a stater in your van would be simply for a preventative measure as we could not justify the replacement based on the testing we did.
Dakota at the desk was so friendly, and Don was able to squeeze me in right when I called and had the job done efficiently 😀
Reply from the business:
May 23, 2023We always love helping you out with your Jeep, Alex!
They fixed the issue right away and were very informative and professional. There honesty was greatly appreciated and that can be challenging to find at times. I recommend them for service and/or repairs.
Reply from the business:
May 23, 2023Thank you, Kathy! We're so glad we got to help with your Grand Prix!
Friendly service. Fair and prompt estimates. Like the service report they provide on the vehicles.
Reply from the business:
May 23, 2023Thank you for the review, Lily! We always look forward to helping with your Subaru and Chrysler!
Reply from the business:
May 23, 2023Thank you for the review, Edward!
Reply from the business:
May 23, 2023Ivan I have checked our records and I don't see where you have ever been to our business. If there is something I am missing please let me know what it is we've done so we can fix it.
Reply from the business:
May 23, 2023Thanks for the review, Tammie!