Gerber Collision & Glass

Auto body shop in Westby, Wisconsin

4.5
StarStarStarStarHalf Star
14 Reviews and Ratings
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Amber Fredrickson

Feb 23, 2024

StarStarStarStarStar

I was able to get a same day appt for an estimate after someone backed into my car. The estimate was quick and Troy explained exactly how things would be repaired, and the process of dealing with insurance. Highly recommend.

Reply from the business:

Feb 23, 2024

Amber, We are delighted to hear that Troy and our team were able to assist with the vehicle repairs and helped with insurance as well! We thank you for the incredible five star recommendation and we hope you have a spectacular day!!!

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Sarah

Nov 23, 2023

StarStarStarStarStar

Brooke and Danielle made the process of taking care of my Toyota Tundra as painless as possible. They are the kind and professional people that you want to deal with when you are in a stressful situation. I would definitely use Gerber, La Crosse in the future.

Reply from the business:

Nov 23, 2023

Sarah, We are very happy to know your experience was positive! Thank you for your feedback and amazing 5 star review, we appreciate your business! We hope you have a wonderful week.

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Marissa Kreifels

Oct 23, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

There were too many issues to even being listing. Would not recommend this place to anyone! Avoid if possible. Customer service was also atrocious.

Reply from the business:

Nov 23, 2023

Marissa, we are sorry to hear this and understand Brooke left you a message in hopes of speaking with you. Please advise if you need any further assistance. We apologize for your experience. Thank you

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Mike Blashka

Oct 23, 2023

StarStarStarStarStar

The folks at Gerber Collision in La Crosse went above and beyond to help me out of a bind. My car got totalled and towed. The staff were very understanding about the situation and offered to help in anyway they could, even a lift to rent a car so we could be on our way!

Reply from the business:

Nov 23, 2023

Mike, We are thrilled to hear that our team went above and beyond to make sure that your vehicle was taken care of! We are sorry about your vehicle being totaled and we thank you for giving us the opportunity to take a look at it. We also want to thank you for the amazing five star review and we hope you have a spectacular day!!!

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Joshua Lockwood

Aug 23, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

Called about doing an out of pocket repair. Kid named Rylie seemed confused said GM will have to call me back by end of day. Well low and behold no phone call went somewhere else

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Jon Fish

May 23, 2023

StarStarStarStarStar

Great service

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Suzette

May 23, 2023

StarStarStarStarStar

They did a great job on my car, it was done when promised, very friendly

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Antoine Reshad turnbo

May 23, 2023

StarStarStarStarStar

Great staff

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Lance Reynolds

May 23, 2023

StarStarStarStarStar

Quality work and fast service.

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Birdie Murphy

May 23, 2023

StarStarStarStarEmpty Star

They are polite and informative. They are fixing our car that got rear ended. It is taking longer than usual due to supply chain issues, but they are keeping us informed.