West Salem Kia Service

Auto body shop in West Salem, Wisconsin

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Tara Jo Brown

Apr 24, 2024

StarStarStarStarStar

100% recommend (even during construction)! Bruce was great, and he made sure my Telluride was sparkly clean before giving it back to me! The video from TJ the mechanic doing a simple oil change and tire rotation was icing on the cake. I will be back!

Reply from the business:

Apr 24, 2024

Bruce and the team are delighted you had a great experience, Tara Jo! We appreciate your recommendation and look forward to your next visit!

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Toni Wandling

Apr 24, 2024

StarStarStarStarStar

Great service! Chris has excellent customer service. She was great to work with. Checked all things I asked for and gave loaner car so we could go to my husbands Oncology appointments thank you Miguel for having that all ready with loaner. He also has great personality and customer service.

Reply from the business:

Apr 24, 2024

Thank you for your kind words, Toni! We're glad to hear that Chris and Miguel provided you with excellent service during such a challenging time.

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Benjamin Richmond

Mar 24, 2024

StarStarStarStarStar

Morrie’s Service Center did a great job inspecting my vehicle and diagnosing an issue I was having with the battery. They communicated frequently with me and answered all my questions. I especially appreciated that they sent me a video showing the test results and faulty components when asking me to authorize additional work.

Reply from the business:

Mar 24, 2024

Benjamin, your recognition of the effort we put into keeping our customers informed means a lot to us at Morrie’s Service Center. We're glad you found our video updates helpful. We appreciate your trust in us and look forward to assisting you in the future!

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Stephanie Larson

Feb 24, 2024

StarStarStarStarStar

Very friendly and kind staff . They had a nice waiting area that my 2 year old son even enjoyed getting his steps in at. There were even refreshments from water, coffee and snacks. One of the most impressive features was the video sent to me while I waited from the tech. They showed me the items that they recommended to be replaced while going over other items that they recommended be serviced now or soon. I never felt overly pressured, just simply informed and truly cared for. I highly recommend!

Reply from the business:

Feb 24, 2024

Thank you so much, Stephanie! We're thrilled to hear that you had a positive experience with our friendly staff and enjoyed our waiting area. We appreciate your recommendation and look forward to serving you again soon!

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Chris Butler

Feb 24, 2024

StarStarStarStarStar

I just had my fabulous Sorrento Hybrid Plug In serviced at Morrie's Kia and am glad to say that customer and vehicle service was outstanding. Starting from my arrival with the engagement and attention to detail from new service manager, Miguel, receptionist Chris and shuttle service driver Rick. Bravo to this collective staff for making the a seamless and pleasant experience!!

Reply from the business:

Mar 24, 2024

Thank you for recognizing our outstanding team, Chris! We appreciate your feedback and are delighted to hear about your seamless and pleasant experience with us.

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Rachelle White

Jan 24, 2024

StarStarStarStarStar

I personnally worked with Mr. Barry at Kia. He was so patient and understanding throughout my entire process. He was always very professional. I thoroughly enjoyed how effective he was with his communication. All of my questions were answered in a timely manner. Its rare to find great customer service. Mr. Barry did an excellent job at it. I love my Kia Carnival, but most importantly I loved the service provided.

Reply from the business:

Jan 24, 2024

Thank you so much for the feedback! We truly appreciate it. If there is anything we can assist with in the future, please let us know.

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Becky Doman

Dec 24, 2023

StarStarStarStarStar

Julia is the most personable and professional person I have dealt with in a long time. She got me an appt at the last minute and made sure we were happy with the service before we left, and followed up with a call today. Thanks so much for the great service!!

Reply from the business:

Dec 24, 2023

We are happy to hear that our team could take care of your vehicle repairs! Thank you for sharing this feedback. It's great to know that the service process went smoothly and efficiently. Hope to see you down the road! -Your friends at Morrie's West Salem Kia Service