Walmart Auto Care Centers
Auto body shop in West Bend, Wisconsin
Write a Review
0
0 Reviews
Called on a Friday to schedule for 4 new tires. Guy on the phone only said he had 2. Then tried to sell me tires $60 more per tire. When I said I would go somewhere else he then suddenly found 4 of the ones I wanted originally. I confirmed me had 4 of the ones I wanted and he said yes. Scheduled for Sunday at 3:00. Dropped the car off and confirmed they had the tires and the lady said yes… got a call at 4:15 that they took all my tires off and noticed they only had 3 tires. I complained and the kid said he would put 2 new ones on and leave two old. I told him no, let me talk to a manager. Waited 15 minutes on hold and the manager Brett talked over me on the phone the whole time. I told him I drove 30 minutes there because they confirmed they had them and that he should put the 4 more expensive ones on and eat the cost since it’s their fault. Told me he didn’t know if they could finish it today… asked him how I was supposed to get home. Flat out said he knows his staff isn’t checking inventory and they’re losing money because of it. I got 6 texts back and forth that my car was checked in and was started… repeat… finally got a text at 5:45 that the car was ready. Got there to pick it up and it took the kid 20 minutes to figure out how to ring it up. Even though I got better tires for the same price I was going to pay 10/10 wouldn’t recommend going there. Completely unqualified employees.
Headlight restoration for 28 dollars after tax... can't beat that. Headlights turned out great too, saved me $350 from buying new ones.
Great counter perdon.
No problems. Tires mounted in the time frame I was told.