Russ Darrow Toyota Service Center

Auto body shop in West Bend, Wisconsin

5
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47 Reviews and Ratings
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Ralph Racette

May 17, 2024

StarStarStarStarStar

Great, fast service!

Reply from the business:

May 18, 2024

Thank you for the 5 stars Ralph! Jordan Seagren, service manager

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MARGO DECALUWE

May 17, 2024

StarStarStarStarStar

This will be my go to service on my vehicle. Like the video of service work that was done.

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karen crye

May 17, 2024

StarStarStarStarStar

Very helpful. Answered all questions.

Reply from the business:

May 24, 2023

Thank you for the 5 stars Karen! Jordan Seagren service manager

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Brian Curtis

May 17, 2024

StarStarStarStarStar

Excellent experience. Abby is wonderful. Austin took time to show me how to keep center hubs on wheels tight.

Reply from the business:

Feb 24, 2024

Thank you Brian! Jordan Seagren, service manager

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Gene Dernulc

May 17, 2024

StarStarStarStarStar

We are from Tennessee and needed a oil change and tire rotation. We called on Tuesday about 4 PM and asked if they had a opening on Wednesday. They gave a time. We arrived 45 min early and within 45 minutes the service advisor told us that the car was done. All this after another Toyota dealership in Sheboygan said that the first opening they had was 2 weeks out, even though they were told that we were passing through. Not only were they not helpful, they were rude. Russ Darrow Toyota service department is far and away the best and most efficient we have ever encountered. Thank you very much

Reply from the business:

May 17, 2024

Thank you for the awesome review Gene! Jordan Seagren, service manager

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Brandon Becker

May 17, 2024

StarStarStarStarStar

My vehicle was in and out of the shop very quickly. This shop is very service oriented. I didn’t have to wait long for an appointment, they started work quickly after I arrived, and they even added a recall to the work order. I’m very satisfied with this dealership and highly recommend it.

Reply from the business:

May 17, 2024

Thank you for the kind words Brandon! Jordan Seagren, service manager

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Robert Mas

May 10, 2024

StarStarStarStarStar

Efficient, on time, professional and thorough.

Reply from the business:

May 10, 2024

Fantastic Robert! Jordan Seagren, service manager

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Chris Weiss

May 10, 2024

StarStarStarStarStar

Great service awesome commication nothing but smiles

Reply from the business:

May 24, 2023

Thank you Chris! Jordan Seagren, service manager

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Luanne Marie

May 10, 2024

StarStarStarStarStar

Reply from the business:

May 10, 2024

Thank you for the 5 stars Luanne! Jordan Seagren, service manager

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Penelope Ackerman

May 10, 2024

StarStarStarStarStar

Reply from the business:

May 10, 2024

Thank you for the 5 stars Penelope! Jordan Seagren, service manager