
Tracey's Automotive
Auto body shop in Wausau, Wisconsin
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0 Reviews
Tracey is honest, amazing and very helpful. Even helped me off hours! 5 star customer service and work!
Saved me a ton! When you want someone you can trust. Thanks Tracey!
Reply from the business:
Mar 23, 2024Thank you!
Tracey has always done amazing work for both myself and my family for over 25 years now and has always done exemplary work. They make sure you are getting the best service and parts while making sure to give you all information at any stage maintenance. They go over quotes with you as well to make sure you are aware of what you're looking at in price range so that you are not surprised at the end. He stands by his work, and that's rare to find. Update 11/17/23: Still as amazing as always! Will gladly say in contact with you and keep you updated during the whole process and is always upfront about pricing still
A family run business and the best mechanic I have ever had. He takes care of my vehicle, so I never have to worry about the maintenance. He is also decent and honest, so you can trust him. Won't let anyone else touch my car.
Tracey's always goes above and beyond! I have worked with Tracey's for a long time, and they always do a great job explaining the repairs/issues and they are always honest. I recently had some issues with my Jeep Grand Cherokee and Tracey explained what the problem was and why it was happening. Additionally, he was able to get me in on short notice to complete the repairs in a reasonable amount of time. There was even one time when I took my vehicle in for an oil change and they noticed a small chip in the paint and put some touch-up paint over it! I am so thankful for the work Tracey's does, and I would recommend them to anyone who needs work done on their vehicle.
I recently had the pleasure of getting my Cadillac SRX serviced at Tracey's Automotive, and I couldn't be happier with the entire experience. From the moment I walked in, I was met with genuine and professional communication that set the tone for what turned out to be an excellent service. The pricing was not only fair but gave me the confidence that I was getting true value for my money. The team's expertise was evident in their great work, and they went above and beyond to make sure my car came back to me better than new. Throughout the process, I was consistently kept in the loop, and I truly felt that my satisfaction was their priority. Their commitment to quality and transparency is something that sets them apart. I wholeheartedly recommend Tracey's Automotive to anyone. If you want a seamless experience with a team that cares about delivering the best, look no further. Thank you, Tracey's Automotive, for a job exceptionally well done!
Good service
The golden standard of repair/value communication and customer service clear and transparent friendly professionalism, no backyard mechanics here, no off the streets kids working on your car here, no fluff just the right stuff, no shady pushy or condescending sales or staff here, just professional people who know how to treat you in the most respectful manner and don’t treat you like an idiot, they don’t try to pull shady stuff like the other local chop shops, trying to scam you need this and that replaced or repaired when it doesn’t need to be.