Cordell is always great at keeping me updated on my car. Never had a problem with any of the cars that have been repaired here.

We have switched our vehicles to Cordells in Holmen a few years ago and it's been great. Awesome service with rewards can be used. Prompt on responding and time. Overall will keep sending our vehicles to them for fixing.

Always very thorough inspection. Identifies issues that may need attention. Provides clear detailed description and estimated costs for each item. Never have felt any sales pressure. Stands behind their work. Where possible, it would be good for customers to see parts that are replaced before they are discarded.

Friendly and professional service. After I dropped my car off, I was kept informed of progress and given estimates of the cost of the repair. Repairs were completed in a timely manner. Highly Recommended.

I went in with a intermittent cutting off of the engine issue to them. They said I needed a new fuel pump for my truck. I agreed to have it serviced and they did it for $1100. Great. Well, within a 2 week span, it did it again and I had to have it towed this time. I had to call for two days to check in on it. Finally I got it answer that it was a fuel module located outside of tank and that at $300 with some change, it could be changed and fix the problem. They also recommended to have it relocated due to it being a issue with other trucks for extra $500. I got off the phone and researched it myself finding out it was a very easy part to replace. Two screws holding it with a plug in. I ran to O'Reilly to get the $50 part and then to Cordells. I asked them did my fuel pump really need to be replaced if it was a simple module in the first place? Their response was yes and that a new fuel pump caused the module to go out. I didn't feel good about it at all and told them I have the new module and will replace it myself right now. They did not argue with me and let me do it. I also asked do I owe anything for this diagnosis...and they replied no. So i went out, replaced it myself and drove off within 8 minutes. They seem to want me just gone. I was very patient and didn't make a scene, but never felt satisfied and also felt lied to. Talking with a few mechanics, they stated this was not the right way to handle the situation on their end. A fuel module ($50 part) could've fixed it from the start. But to try and charge me more to fix the issue that was from the start was the breaking point for me. A reputable company would make it right with the customer, fix the issue, and own up to mistakes. I felt this was not the case at all.