Thatcher's Tire Pros & Auto Center

Auto body shop in Superior, Wisconsin

4.5
StarStarStarStarHalf Star
40 Reviews and Ratings
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Alexander Klyuch

Dec 24, 2023

StarStarStarStarStar

From the time you walk into the door and from the time you leave In your car you experience quality. Thank you to the staff and especially Aaron you went out of his way to really dial my alignment in just right . Nothing better than a straight steering wheel. 🤙🏻

Reply from the business:

Dec 24, 2023

Thank you Alexander for your 5-star review! We are always happy to hear that we can help make your experience so enjoyable from start to finish. We are always happy to help whenever your vehicle needs anything and look forward to seeing you again!

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Debbi Rominske

Dec 24, 2023

StarStarStarStarStar

Great fast service, customer service was awesome.

Reply from the business:

Dec 24, 2023

Thank you Debbi for your 5-star review! We always want to make your experience as positive as possible whenever you bring your vehicle to us! We are always happy to help whenever your vehicle needs anything and look forward to helping again in the future!

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Dustin Quade

Dec 24, 2023

StarStarStarStarStar

Very good customer service and very helpful I will definitely go back

Reply from the business:

Dec 24, 2023

Dustin, we are thrilled to know you had an amazing customer experience working with our incredible team and that we have earned your trust. We take pride in providing quality service in a timely manner at competitive prices. Thanks for the kind words and review and know we are here to help with any future needs!

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KD Thomas

Dec 24, 2023

StarStarStarStarStar

I had an issue with a leaky tire that when checked was a small repair and short wait - I feel grateful for the speedy, inexpensive service! I got a free calendar too

Reply from the business:

Dec 24, 2023

Thank you, KD for your 5-star review! We are always happy to help with all of your tire repairs and happy to hear we could get you back on the road so quickly! We are always happy to help whenever your vehicle needs anything and look forward to seeing you again!

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Adam Sweiger

Dec 24, 2023

StarStarStarStarStar

Great work every time.

Reply from the business:

Dec 24, 2023

Thank you Adam for your 5-star review! We are happy to hear that we can always provide you with great services whenever you come in! We're always here to help and look forward to seeing you again!

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David Rosendahl

Dec 24, 2023

StarStarStarStarStar

This place is the best, they are professional, friendly and customer focused. I highly recommend them!

Reply from the business:

Dec 24, 2023

Thank you David for your 5-star review! We are happy to hear that we can always be there to not only help with everything your vehicle needs but also make your experience enjoyable! We are always here to help whenever your vehicle needs anything and look forward to seeing you again!

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Matthew Quinn

Dec 24, 2023

StarStarStarStarStar

7th time I've needed them. My truck... is the bane of my existence. They've always been super helpful and sweet. The front desk girls are just awesome. Hollie(sp?) Is a gem. I've worked with Scott a few times and he's has been super helpful. Mark is usually the mechanic who works on my truck. He'll call if there is anything wonky, which seems to be alot with my truck. All in all, 5 stars. I really appreciate the services and help. They've saved me money when I can and helped out on bigger repairs. A HUGE Thank You to all.

Reply from the business:

Aug 24, 2023

Thank you for the 5-star review, Matthew! We always want to make sure that we communicate everything that we can to our customers about everything that we want to do with their vehicles! We look forward to helping you again in the future with anything your vehicle needs and hope we can always make your experience as enjoyable as possible!

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Ryan Graves

Dec 24, 2023

StarStarStarEmpty StarEmpty Star

The service was good and timing was very flexible. Just didn’t expect $70 for just telling me what was wrong with it before even fixing anything

Reply from the business:

Dec 24, 2023

Hi Ryan. There is a charge for the tech to bring the vehicle into the shop and check out what is the cause of the customer concern. If we didn't charge to do this, the techs would be spending several hours a day checking out vehicles without any money coming in so they can get paid. In all service industries there is a charge to have an issue looked at to determine the cause of the problem that you are having. Just as if I have a water or gas leak and call a plumber. They are going to charge me a service call to look at it, and it's normally a minimum charge of an hour even if they are there for only ten minutes. It's what they need to do to pay their employees and operating costs.

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Karen Urban

Dec 24, 2023

StarStarStarStarStar

Great service! Personable and helpful. Will definitely recommend!

Reply from the business:

May 24, 2023

Thank you for your review, Karen! We appreciate you taking the time to share your experience, and we're glad to hear you had a great visit. We hope to see you back!

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Sonja Von Frank

Dec 24, 2023

StarStarStarStarStar

I had never been before, but they fit me in when I had a flat tire and no one else would. They were friendly and well priced. I will definitely go back!

Reply from the business:

Dec 24, 2023

Thank you, Sonja, for taking the time to leave us a review following your visit to Thatcher's Tire Pros & Auto Center! Our team here was happy to help with your flat tire and get you back on the road safely. We look forward to having you back!