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GOVEDNIK AUTOMOTIVE INC

Auto body shop in Sturtevant, Wisconsin

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46 Reviews and Ratings
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Rebecca Johnson

Jan 24, 2024

StarStarStarStarStar

Govednik treated me like their most valuable customer. Bianca kept me informed on progress with the warranty claim and the repair. I feel the entire crew at the shop worked hard to get my vehicle back into running condition. Highly recommend Govednik!!

Reply from the business:

Jan 24, 2024

Thank you for the 5 stars Rebecca! At Govednik Automotive Inc, we strive to provide excellent service and a memorable customer experience. It's fantastic to know that we've met your expectations! Your satisfaction is our top priority.

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JaneMarie Schatzman

Dec 24, 2023

StarStarStarStarStar

16 year old car engine failed. They were very helpful. Set up pick up for salvage. Recommended having and inspection for a used car we were looking at. They were super helpful in so many ways!

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Peggy Ducommun

Dec 24, 2023

StarStarStarStarStar

Excellent customer confidence, and knowledgeable mechanics. Very attentive and trustworthy. Thank you for all you do. ❤️

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Heather Sanborn

Dec 24, 2023

StarStarStarStarStar

I will DEFINITELY go back there if my car needs work. Everyone I talked to were really nice. They gave me an estimate to fix my car, but they were able to fix everything for less than what they quoted. My Subaru now runs great! That's another great thing about Govednik. They are the only certified mechanics in Racine that can fix foreign cars, like my Subaru. I seriously doubt that I'll take my car anywhere else. The people at this shop are honest, hard working and they know what their doing. Their prices, in my experience, have always been fair. Sometimes they're more than fair. This is the only shop I'll ever take my cars to from now on. I can't say enough great things about Govednik and the people who work there. If you need a mechanic you should DEFINITELY give them a call.

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Alex Crivello

Dec 24, 2023

StarStarStarStarStar

Can't thank everyone at Govednik enough. Staff was super easy to deal with. Bianca gave me a heads up on everything that was going on, and the web link that gives you real time updates while work is being done makes the process even easier. They pulled off a pretty major job in a short amount of time, and had me back up and running in less than two days. Will absolutely be back for major work, and will absolutely refer friends/family here. Thanks again!

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Karla Nelson

Oct 24, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

It ended up costing $2000 more than the quote. My vehicle has a mysterious big mark 3 inches by an inch and a half. they claim to know nothing about it. at first they said oh let’s have a look we have videos and pictures of every vehicle when they arrive. they go to find them and then they come back outside and say oh for some reason we don’t have any of your vehicles, of course not because they just went inside and saw them and then destroyed them, because it proved that my vehicle didn’t have that huge mark before it got there. after three days my husband called on the fourth morning to find out if they were going to give us a quote or not, and they hadn’t even looked at it yet. This place gets an absolute zero. My husband was told it needed new struts. He said ok,trusting that they knew what they were doing. I drove my mini van the next day and it sounded horrible. I was afraid that I would break down on the way back. They told be that they had test driven it and that everything was fine. I said no come and get in this van and I’ll show you. finally the owner agreed to do so to come for a short ride and even he admitted there were some terrible clunking and noises. Took it back in. They insisted everything was tight and in good condition I said no it’s not offered to take them on another test drive. Then they put it back up on the stilts and they decided that it needed links and strut ends. I asked him why there was a bubble in my tire and they said oh you’ll probably need struts in the back as well. Hello did you guys drive this thing at all? Were the struts needed. I don’t think so, not now, we looked and they had been replaced just 17 months previously at Palmen Motors. You guys told me palmen didn’t put all of the bolts back in the hold the plate for the transmission I talk to them about it they insisted that after they do the work on the vehicle, the work is inspected. My husband called you people told you precisely what we wanted a new I used or rebuilt transmission for our minivan year make and model you quoted one price. Then you didn’t get around to even looking at it for over a week had we known you wouldn’t bother to work on it for a week we would’ve taken it elsewhere, it cost us $800 for a rental vehicle well ours sat there getting no repair at all. not even having been looked at. And you guys didn’t call us back to say you weren’t looking at it. we would have taken it elsewhere had we been told the truth about what putting a rebuilt transmission in a 2019 Chrysler Pacifica minivan. We feel like we really got ripped off. Yes you called us and told us it was gonna be more at this point. We’re six and seven days maybe eight days in and my husband says oh OK. So yes, you did tell us you were way up charging us, but just being upfront about what it was going to cost and that you were not even going to look at it until we called and said hay what’s going on, instead of having huge cost over runs and obviously not test driving it because I don’t believe that it needed struts and it had the replace 17months previous the vehicle felt so wonky even I knew something was wrong, and could hear the clunking sounds. It wasn’t making those when it went in, but it certainly was when it came out which leads me to believe that Something was damaged and that’s why it was now making these absolutely horrible clunking sounds, you didn’t even notice but it actually needed rear suspension work. You also told us it now needed a front end alignment we had just had a front end alignment less than three months previous when we purchased new tires. so no I would never recommend for anyone to take their car to Govednik automotive.

Reply from the business:

Sep 24, 2023

Karla, Your accusation of being over charged is completely dishonest. Your husband was sent all authorizations by text with a link to sign. Which provides a digital signature and log of his approvals with date, time and IP address. Which I have a copy of. Your were charged actually less than the last signed digital authorization by your husband. I heard you yelling in the back ground when I told your husband that there were 3 bolts left out from the front subframe cradle. You accused Palmen of leaving the bolts out and they caused your transmission to fail. I can pull the recorded phone conversation to back up what I what I just stated. I also asked your husband about the dent on the same passenger side front fender that we are being accused of damaging. He stated that you caused the dent and that dent is also about the same height as the damage over the wheel well. I sent a photo of the mark on your vehicle to the body shop that we use and they also agreed with us that the mark was old and not recent. The clear coat is chipping off and peeling. There is not a scratch, gouge, or dent where the mark is. The technician who work on your vehicle is an extremely honest individual who is extremely religious, ministers people and is involved in his congregation. So if he would have damaged your vehicle he would have been forthcoming about it. We also would have had it repaired if we had caused it. We have been in business for over 50 years because we are honest in what we say and do.

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H B (H0neyB4dgerX)

Oct 24, 2023

StarStarStarStarStar

I was wary taking my Jeep anywhere with it's multitude of issues to get fixed. The entire team at Govednik went above and beyond. Not only is communication great, the transparency of the entire process was incredible. I would not hesitate to refer friends and family to Govednik, and we'll definitely be returning customers in the future.

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Rob Erd

Oct 24, 2023

StarStarStarStarStar

Govednik's looked over my whole car and gave me "recommendations". They didn't try to force anything. Then they took out the transmission and had it partially rebuilt in a couple days...with a warranty! Fast, honest, and did a great job for a fair price. And Bianca is awesome! She communicates and stays on top of things. She really helped make a big repair less stressful. Highly recommend them!

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Alfredo Jackson

Sep 24, 2023

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Very friendly staff. Gave me a ride home after I dropped off my car. Fast service an reasonable price for transmission flush

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Will Radosevich

Aug 24, 2023

StarStarStarStarStar

Exceptional service! My wife and I experienced serious engine problems while travelling from Virginia to Wisconsin and needed to immediately pull off the highway. Govednik Automotive in Racine immediately serviced our vehicle and had us back on the highway four hours later. Very friendly, professional, service. We recommend Govednik without hesitation!

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