Gerber Collision & Glass

Auto body shop in Sturtevant, Wisconsin

4
StarStarStarStarEmpty Star
26 Reviews and Ratings
Write a Review

0

0 Reviews

5
0
4
0
3
0
2
0
1
0
0
0
Clear Search
Google
Mike Koenen

Jun 24, 2023

StarStarStarStarEmpty Star

Reply from the business:

Jun 24, 2023

Thank you Mike for the awesome 4 star rating. We hope you have a great week!!

Google
Frank Krutke

Jun 24, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

They have had my vehicle for three months and have not touched it for at least 2 months. Keep getting the run around. They said they can only work on it 2.5 hrs a day. It’s a 20,000 dollar job why sit on it. I truly believe they can’t fix it because I was also told by the estimator that they have never done jobs is extensive they replace panels that’s it. You guys are a collision repair facility. If you cannot provide the collision service you should not be in business. I am recommending to my insurance company which is state farm that they drop you from their premier list or their contract with you and move on to somebody that can.

Reply from the business:

Jun 24, 2023

Frank, We are sorry to hear this and understand your Estimator reached out to you this morning. Please advise if you need any further assistance, we apologize for any inconvenience. Thank you

Google
Nino Nienas

May 24, 2023

StarStarStarStarStar

Professional, no games ... fixed my van perfectly!

Reply from the business:

May 24, 2023

Nino, We are so happy to know our team was so professional and repaired your vehicle perfectly! Thank you so much for the wonderful 5 star review! We hope you have a great day!!

Google
Martin Haase

May 24, 2023

StarStarStarStarStar

Excellent job done on my truck. Great service

Reply from the business:

May 24, 2023

Martin, We are delighted to know our team provided such excellent service and repairs! Thank you for your wonderful feedback and 5 star review! We hope you have a great rest of your day!

Google
Taffery Sims

May 24, 2023

StarStarEmpty StarEmpty StarEmpty Star

They do great work but kept my vehicle way to long to have anymore work done by them

Reply from the business:

May 24, 2023

Taffery, we are sorry to hear about your feedback and understand Gary has reached out. Please advise if you need any further assistance. I apologize for any frustration. Thank you

Google
Mary Aviles

May 24, 2023

StarStarStarStarStar

Friendly clean satisfied with the good work

Reply from the business:

May 24, 2023

Mary, We are happy to hear that our team cleaned your vehicle and that you are satisfied with the repairs! Thank you for the amazing five star review and we hope that you have an awesome Monday!!!

Google
Gerry Girtonjr

May 24, 2023

StarStarStarStarStar

Very happy to be working here I've been treated very good and I plan to retire retire from this place.

Google
Pamela Richards

May 24, 2023

StarStarStarStarStar

Worked with our insurance assessor on damage to our car. Excellent service provided by Anthony!

Reply from the business:

May 24, 2023

Pamela, Great to hear that Anthony provided excellent services! Thank you

Google
Toni Radunz

May 24, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

Took a month to get our car back and the side mirror was still broken. Now waiting on a new mirror and it's almost been another month. Very disappointing.

Reply from the business:

May 24, 2023

Toni, We are disappointed that our service did not meet your expectations and sincerely apologize for this frustrating experience. Customer satisfaction is very important to us. We understand that GM Gary F. has since been in contact with you to further discuss your concerns. Thank you for giving us the opportunity to address these issues. If any other issues are to arise, please do not hesitate to reach back out. Thank you.

Google
Joshua Schippers

May 24, 2023

StarStarStarStarEmpty Star

Thank you, guys!

Reply from the business:

May 24, 2023

Joshua, We thank you for your business and for the awesome four star review! Have a fantastic Wednesday!!!