Young Automotive
Auto body shop in Sturgeon Bay, Wisconsin
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I had to have my exhaust system replaced on my 2016 Ford Escape. It was broken behind the middle muffle and required the replacing of the full one-piece component from the flex pipe back. Mitch explained this to me and gave me good estimate. After starting the work Mitch called me a couple times to update me on things. All went well. The car was ready early the day he said it would be. When I came to get my car and got to the Service desk, Zoe was super pleasant. I think that the customer service at Young Automotive is fantastic!
Reply from the business:
Dec 24, 2023Paul, thanks for the review of your visit. We appreciate hearing how it went. I will be sure to tell the team members who served you as well.
My first visit to Young Automotive was last week. They were really kind and got me into their busy schedule. Everyone was just very nice and friendly towards me but also toward the others folks waiting for their cars. They are a busy and popular shop, so book ahead if you know you will need service. The price was certainly fair and less than I have paid elsewhere. The place is clean, well organized both in the waiting area, office and the shop area. They are tech savvy, which saves time. Overall, I feel confident my truck is in good hands. I will be coming back for sure.
Reply from the business:
Nov 24, 2023Thank you Sarah for the kind words about your first visit to our shop. We are extremely happy to hear that we exceeded your expectations. We look forward to taking car of your truck with you for years to come.