Young Automotive
Auto body shop in Sturgeon Bay, Wisconsin
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Young Auto never disappoints. Fair pricing, courteous, knowledgeable, personable.
Reply from the business:
Jun 24, 2023Thank you Lisa! We appreciate the kind words!!
Staff is great. They always do quality work for a good price. The recent visit was for an oil change and rear brake replacement.
Reply from the business:
Jan 24, 2024We appreciate you Scott! Thanks for the review.
Needed new tires, front brakes, new battery—all done efficiently with explanations and updates along the way.
Reply from the business:
Jan 24, 2024Thank you for sharing your experience Diane! We appreciate the trust you have put in our team.
Reply from the business:
Jan 24, 2024He Anna! Thank you and thanks for coming in today!!
Very nice people. Worked with me with payment plan when I couldn’t afford to pay whole bill to get heat fixed in my car.
Reply from the business:
Jan 24, 2024Thanks for the kind review Kris! We appreciate your trust.
Always a friendly place. I continue to go back because I trust them.
Reply from the business:
Jan 24, 2024Jon, we can't say enough how much we appreciate your trust. Serving you is a pleasure.
Reply from the business:
Jan 24, 2024Thanks Magdiel!
Our car broke down while out of town in Door County. Young automotive was able to expedite the repair and was both reasonably priced and provided excellent service! Their ability to diagnose and repair our car quickly avoided any additional delay on our return home. I highly recommend them!
Reply from the business:
Jan 24, 2024Ann, We are thrilled to hear about your positive experience with us at Young Automotive! It's fantastic to know that our team's ability to diagnose and repair your car promptly saved you from any additional delays on your way home. Your recommendation means the world to us, and we truly appreciate your trust and support. Thank you for choosing Young Automotive!
Courteous and friendly staff. Serviced our auto with a set of new tires. Our Ford Escape rides smooth as new. Provided a loaner vehicle. Would highly recommend their shop for quality services.
Reply from the business:
Jan 24, 2024Awesome! We appreciate your recommendation. And love hearing about the tires. New tires can make such a difference. We look forward to serving all of your repair needs.
Reply from the business:
Dec 24, 2023Dear Mr. Hoppe, Thank you for taking the time to share your feedback. We sincerely apologize for the negative experience you encountered at Young Automotive. Providing exceptional service is at the core of our values, and we regret that we fell short of your expectations. We called to address your concern directly and work towards a resolution. Our team is committed to learning from our customer's experiences and making the necessary improvements to ensure that all our customers receive the high-quality service they deserve. Please know we wanted to address your specific concerns and take the necessary steps to make things right. Customer satisfaction is extremely important to us. Thank you for bringing your experience to our attention. Sincerely, Fred Young Owner Young Automotive Sturgeon Bay