Don Johnson's Hayward Motors Service Department
Auto body shop in Springbrook, Wisconsin
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Great service, very friendly. Will only go here for my vehicle service and repaird
I had a poor experience with don Johnson's service and I wrote a bad review initially. However I was very pleased with their response to my poor review so I decided to edit it. The service manager was great! She got back to me right away and insisted she would remedy the issues with the department. She also gave me a full refund.
I took my car in for an oil change and nothing else. After 55 minutes I had not been notified if it was done so I looked out and saw it parked in the lot. I waited another half hour and was not notified that it was done so I went to the service desk. The advisor still had not finished processing the order yet so I had to wait 10 more minutes.
I like this dealership. They are very thorough and have an app to track progress. Just had winter tires switched out and they warned me about my breaks. Took a little longer than expected as they started assessment 50 minutes after appointment but I still am very pleased.
