D & D Automotive Services Inc.

Auto body shop in Rudolph, Wisconsin

5
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40 Reviews and Ratings
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Skeeter Koback

Dec 24, 2023

StarStarStarStarStar

I found myself caught in a jam between needing to go to Wausau where I normally service my truck to D&D. They got me in immediately without an appointment and the girl at the service desk was very helpful and detailed. Great service!

Reply from the business:

Jan 24, 2024

We absolutely understand cars don't break down on a schedule and there is no worse feeling for our customers than being stranded with a broken-down vehicle. If at all possible, we will always help out a stranded motorist. I'm glad we were able to help you help in a timely fashion.

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Anthony Hall

Dec 24, 2023

StarStarStarStarStar

Reply from the business:

Jan 24, 2024

Thank you for your sharing your rating of us. We appreciate it!

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Caitlin Whelan

Dec 24, 2023

StarStarStarStarStar

They will make you feel like a family friend, ensuring your car is safe.

Reply from the business:

Jan 24, 2024

One of our top priorities is to always make sure our customers vehicles are safe. We want our family to feel safe driving their vehicles and we do treat all our customers like family. Even better sometimes. lol

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Zachary Heindl

Dec 24, 2023

StarStarStarStarEmpty Star

Reply from the business:

Jan 24, 2024

thank you for taking the time to leave a review.

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Collene Ottum

Dec 24, 2023

StarStarStarStarStar

We've been taking our vehicles to D&D for 25 years. I wouldn't take them anywhere else. We've always gotten good, courteous service, and honest repair estimates. We've always been told what absolutely needs to be fixed now, and what could wait. They schedule our vehicles in as soon as they can, and will fit them in if it is a critical issue. Additionally, Dave and Anna are very community-minded and give back to the community in many ways.

Reply from the business:

Jan 24, 2024

At D and D Automotive Services we realize that our success is due to the support we receive from our local community and whenever we can give back, we are going to. it is part of our business philosophy. We really value all our customers and appreciate their putting trust in us. thank you for being a loyal customer for 25 years.

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bering krohn

Dec 24, 2023

StarStarStarStarStar

They did a great job with my repairs. They kept me well informed of other problems they found and asked accordingly. They even stayed after hours for me to come pick up my car!

Reply from the business:

Jan 24, 2024

We realize automotive repairs don't always happen between 8am and 5 pm and that our customers need to work. One of our main objectives is to keep our customers informed about their vehicle's repair needs and how the process is going and to adjust our schedule to meet theirs.

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Brian Hintz

Dec 24, 2023

StarStarStarStarStar

As always.. Dave and his top notch staff shine.. thanks so much..

Reply from the business:

Jan 24, 2024

Brian thank you for the kind words. We polish our customer service daily. lol.

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Steve Meyer

Dec 24, 2023

StarStarStarStarStar

From out of town and went to D and D on a recommendation from someone I do not know. Dave and his team were very good at diagnosing and addressing the problems our car was having, without selling us service that was not necessary. He fully communicated with me his diagnosis of the issues the car was having. He showed the parts that needed to be replaced to us. I have no qualms about sending my daughter and her car to their shop in the event future work is necessary. Highly recommend!

Reply from the business:

Jan 24, 2024

Thank you, Steve, for sharing your confidence in us with others. We will never "sell" our customers work that is not necessary. we feel it is our responsibility to educate our customers as to their vehicles needs and we let them make the decision as to what they want repaired. We will take good care of your daughter and her vehicle.

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Alorah Mence

Nov 24, 2023

StarStarStarStarStar

D&d just earned a loyal customer, I'm never going anywhere else in Stevens Point. They were customer focused, thorough, detail oriented with their work, and went above and beyond to fit me into their schedule and make sure my car was properly repaired on short notice and even fixed stuff the last place we went to screwed up. Thank you for doing an amazing job!!!

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ReiBread

Nov 24, 2023

StarStarStarStarStar

First Mechanic that i've gone to that doesn't treat me like i'm stupid because i'm a young girl. My 2015 Toyota Corolla is my first car that I have leased/purchased by myself, so I panic when check engine lights come on and it's not something I can figure out. For the stuff I didn't understand Dave was super helpful and explained it in a way I could understand. Turns out I have a whole new Emissions system in my car, but whoever put the new parts in did not pay attention to the electrical requirements for my car. Dave's staff was also really helpful. I also had a misplaced engine splash shield and they zip tied it for me so I didn't have to spend a couple hundred dollars at a body shop. I will give a little warning, they will seem pushy about getting your car in if you have engine light on in your car, but it's because they care! The Dave dollar coupons are cute concept as well!