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Richfield Service Inc.

Auto body shop in Richfield, Wisconsin

5
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41 Reviews and Ratings
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Shane Washick

Apr 24, 2024

StarStarStarStarStar

Huge shout out to Joey and the team who worked on my car! Typically I have people I know work on my car due to trust issues. However, this time I needed to bring it in and I was very happy with the results and the communication.

Reply from the business:

Apr 24, 2024

Hello Shane, This is Joey, thank you! It mean so much to hear that from you! Hope to see you the next time I can help you!

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Phil Snyder

Mar 24, 2024

StarStarStarStarStar

Honest people doing good work.

Reply from the business:

Mar 24, 2024

Thank you Phil, it was a pleasure helping you with your Chevrolet Equinox!

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Jon Hein

Mar 24, 2024

StarStarStarStarStar

Reply from the business:

Mar 24, 2024

Thank you!

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Clarissa Beier

Mar 24, 2024

StarStarStarStarStar

Excellent service! Super accommodating as well! Will definitely be returning for future service needs!

Reply from the business:

Apr 24, 2024

Thank you for leaving a great review, our team is grateful to hear such kind words. Thanks again

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J S

Mar 24, 2024

StarStarStarStarStar

Never disappointed. Work is done right and on time. Joey is amazing. Always friendly and very knowledgeable. Would not take our vehicles anywhere else.

Reply from the business:

Mar 24, 2024

Thank you for your review! We'll do our best not to disappoint!

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Daniel Pittenger

Mar 24, 2024

StarStarStarStarStar

I've been taking my car to Richfield Service for many years. I have no connection to them, so my review is from a regular customer, not their buddy or a relative. I'm an old car guy, so I know when someone is B.S.-ing me, and I'm very particular about the care of my car. I have a lot of examples over the past few years of the great work they've done for me, and everyone I've recommended to this shop. The people are friendly, the work is always done well, and if there is a problem they don't stop until it is fixed TO MY SATISFACTION! My latest example: I had a shimmy in the front end above 70mph on my car with 210,000 miles on it, and it took a while, but they finally figured out 2 of the new tires I had put on a couple months ago were defective in a subtle way that was hard to detect except with some specialize equipment they had. But the real story is the lengths they went through to find and fix it! The owner got involved after initial attempts at balancing, etc. didn't completely solve the problem. He used his own personal vehicles to swap tires and compare, took my vehicle on road tests himself, and spoke directly to me several times on the phone to get more info, update me, and give me technical details on how they were troubleshooting the problem. In the end, they found and replaced the defective tires, went the extra mile with some other things that may have contributed to the problem, and gave me the car back to test myself and report back to them whether it was fixed in my opinion. Guess what? It was amazing! Smoothest ride I've had since it was new, the work was covered under warranty, and I am super happy that I work with these guys and not some other shop that would have given up and said "good enough" before I was happy. I have about 20 stories like this from over the past few years, and so do my friends and family that take their vehicles there for service. I wish I'd have written a review to give them kudos earlier, but this time I had to! Give them a shot and I think you'll likely always take your car there after that.

Reply from the business:

Mar 24, 2024

Thank you Dan, we've not going to back away from a problem. Some day it may be busy but we have decades of average years of experience and some times it take some thinking outside the box to come to a solution. This is what makes us better each day! Thanks again Dan!

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Christopher Yancey

Feb 24, 2024

StarStarStarStarStar

Reply from the business:

Feb 24, 2024

Thank you Christopher!

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Preston Miksa

Feb 24, 2024

StarStarStarStarStar

Allowed me to bring my own parts, and installed them without issue. Great communication, good work. No issues. Thanks!

Reply from the business:

Feb 24, 2024

Thanks for taking the time, as a rule we don't install your parts but there are always exceptions to our rule. Thanks again!

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Brian Van Duyn

Feb 24, 2024

StarStarStarStarStar

Love these guys! 👦 Excellent work,by really hard 💪 working gentlemen.. 👏 👌 👍🤩

Reply from the business:

Feb 24, 2024

Thank you Brian, I come to work every day with the thought of how can we do a better job than we did yesterday. It that you noticed, thank you!

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John Woehlert

Feb 24, 2024

StarStarStarStarStar

Reply from the business:

Feb 24, 2024

Thank you John!

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