Russ Darrow Collision Center Of Madison
Auto body shop in Presque Isle, Wisconsin
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The body work done on my car was excellent and fairly priced. Service was awesome!
The repairs done to our vehicle were performed at the highest level. The technician was obviously proud of their work. Excellent communication throughout the entire process. All work was performed in a timely manner. I highly recommend them.
Very clean and organized facility I would highly recommend if you have any body work issues don't hesitate to visit this facility Craig the service manager in the body shop top shelf along with his assistant service manager I had to get an estimate the wait was about 15 minutes to get in front of an actual person that took my keys this was the assistant service manager she went out and came back quickly with information that was vital for me dealing with being rear-ended in a new vehicle I had just got from my wife for Valentine's Day thank God the damage was not that bad but the estimate happened extremely efficiently in a timely manner and I was able to get things handled that I needed and be in and out to deal with my insurance adjuster again if you need body work make it your business to get over and see them at Russ Darrow Kia on Odana Road that's where the body shop is located you'll be very happy
Not helpful at all found another place to help and they're awesome
Took my car in to be repaired after a fender bender, fixed the fender looked good. They detailed the interior which was nice. The biggest issue is they didn't do the work that was estimated and I followed up a handful of times since November and there still has been no progress on even another appointment to get anything that wasn't done resolved. I keep getting told that they will look into it and get back to me and there is never any follow-up from their side
Good people. Very helpful.
Very pleasant to deal with. They did an excellent job in a short period of time.
My vehicle looks great. Thank you Russ Darrow.
Worst customer service ever. Avoid this place like the plague.