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Michael King

May 9, 2024

they did awesome work the job was done quickly and the people were great to work with i would give them ten stars if i could

Michael, We are thrilled to know that our team provided such awesome customer care! We appreciate the wonderful feedback and 5 star review! Thank you for your business! We hope you have a great rest of your day!

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Paul Zemke

Mar 23, 2024

Awesome job done. Highly recommend

Paul, Thank you for your feedback and 5 star review! We are happy to know our team provided such awesome service and repair work! We hope you have an amazing day!

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Backyard Specialties

Dec 23, 2023

We appreciate your wonderful 5 star rating! Enjoy the rest of your day!

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Laurie-Jean Stellberg

Dec 23, 2023

Very courteous and professional

Laurie-Jean, We are delighted to hear that our team was courteous and professional! We thank you for the wonderful five star review and we hope you have a fantastic day!!!

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Lindsey Hendrickson

Aug 23, 2023

They worked seamlessly with our insurance company to ensure our car got fixed as quickly as possible. When an extra part was needed, they were great with communicating with us and the drop off and pick up process took less than 5 minutes each time. Our car looks brand new and everyone was super nice and helpful! Definitely highly recommend them!

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Dan

Jul 23, 2023

Great repair shop and service

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Anthony Mazur

May 23, 2023

Anthony, We thank you for the remarkable five star review and we hope that you have a great day!!!

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Jaime Freedman

May 23, 2023

We recently had an accident near Minocqua. We are from Scottsdale and our vehicle could not be repaired at Gerber. But they were unbelievably kind, helping us navigate and get our car back to Arizona. Patrick and the rest of the staff went above and beyond to help us get the car back to Arizona. Even personally texting me. They have top notch customer service.

Jamie, wonderful to hear that Patrick and team went above and beyond and able to get you back on the road to Arizona! We are happy to hear about to hear about the top notch customer service! Thank you, happy Monday!

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Greg & Amy Meier

May 23, 2023

Very helpful. Talks through the whole plan.

Greg & Amy, We are happy to know that our team was very helpful and talked with you both about the plan for the repairs! We thank you for the marvelous five star feedback and we hope you have a wonderful Monday!!!

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Lisa Snow

May 23, 2023

My rating of a one star initially was a total mistake! I have not even been serviced by them yet so how can I even rate them. I apologize for the confusion as I am technologically impaired LOL. I did not know how to get out of the site without giving a star first. Very annoying. I did get a call back from John at Gerber and we were able to clear things up. He was totally awesome and understanding and we even had a couple Chuckles. To rent my experience on my talk with John, on a scale from 1 to 5 it was a six.

Thank you for your feedback. We are disappointed to hear that our service did not meet your expectations. Customer satisfaction is very important to us. I understand General Manager John P has already been in contact to have your concerns addressed. Please feel free to contact us any time should any other issues arise.