Midas
Auto body shop in Oshkosh, Wisconsin
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Pretty seamless experience, brake pads and ended up finding a couple bad bearings. Dropped off at night and picked up next evening ready to go! Everything you could expect, professional and communicative.
Reply from the business:
Jun 24, 2023Hi Lane Peterson, Thank you for your Review. Please come again soon!
Try to schedule an oil change the day of and took forever to let me know if they weren't available for any service. Rude and not respectful. They will step all over you if you are polite and respectful.
Reply from the business:
May 24, 2023Hi JJ, we are sorry that your service was poor. Please contact us at https://www.midas.com/aboutmidas/contactus/tabid/167/default.aspx and we will contact you.
I went for gas leaking and then they told me they don’t know the reason of the leaking but I should change the air filter and fuel injectors
Reply from the business:
May 24, 2023Thank you for sharing your experience, Dan. We would like to help. Please connect with us at https://www.midas.com/aboutmidas/contactus/tabid/167/default.aspx
Reply from the business:
May 24, 2023Thank you for sharing your experience!
Jeff is always respectful when I visit!!
Reply from the business:
May 24, 2023So kind of you to share your experience, Herb, thank you!
They don't care about you or your car. Had them do an oil change and during the process they looked at my engine air filter and forgot to finish reinstalling it, leaving off the two 11$ screws. This is bad as it could potentially allow dirt and debris into your engine, which WILL damage it. They did not understand or know what I was talking about and needed me to waste more of my time and gas and drive 15 minutes one way back to the shop so that they could look at it. Mistakes happen I get it, but in addition to that, the technician showed no respect for the interior of my vehicle. They left greasy shoe stains on my carpet and door jamb which I had recently cleaned. Oh and the link to their website is a waste of time as even if you fill it out they dont respond to you.
Reply from the business:
May 24, 2022We strive to return vehicles to their owners in better condition than we received it. Sounds like this was not the case with your experience. Please tell us how we can help at https://www.midas.com/aboutmidas/contactus/tabid/167/default.aspx
They sold a bad alternator and battery to my friend who is a girl. They have no respect for women and will take advantage of you if you don't know anything about cars.
Reply from the business:
May 24, 2023Hi Derek. We are very disappointed to hear you were treated this way. Please tell us about it at https://www.midas.com/aboutmidas/contactus/tabid/167/default.aspx. A Customer Service Specialist will reach out to see how we can turn this experience around.
We have always been very satisfied with the work done and customer service provided here!
Reply from the business:
May 24, 2023Thank you for taking a second to leave us this great rating, Catanya! We were happy to help, and hope you get nothing but excellent service whenever you visit our store.
Very reasonable place for your car...very friendly people...
Reply from the business:
May 24, 2023Thank you for taking a second to leave us this great rating, Tanya! We were happy to help, and hope you get nothing but excellent service whenever you visit our store.