Log in Get Started

Goodyear Auto Service

Auto body shop in Onalaska, Wisconsin

5
StarStarStarStarStar
39 Reviews and Ratings
Write a Review

0

0 Reviews

5
0
4
0
3
0
2
0
1
0
0
0
Clear Search
Google
Christine Allender

May 24, 2023

StarStarStarStarStar

on our way to sturgis we had a flat tire and we could not get any help and these guys went above and beyond to help us and get us back on the road they were extremely helpful and so absolutely awesome.

Google
goingfora PR

May 24, 2023

StarStarStarStarStar

I blew 2 boat trailer tires on Memorial Day afternoon and was only carrying 1 spare. I showed up 15 minutes before closing time and these guys saved me. Greg, Nate and Mitch stayed past closing time to mount the new tires and get me back on the road. Professional, knowledgeable and willing to go the extra mile. Highly recommended.

Google
Bill Schult

May 24, 2023

StarStarStarStarStar

This is way overdue. We had a bolt lodged in my tire. My niece told me to go to Goodyear because they do great work. So I went early on a Saturday morning and the Manger also showed up early to open up. He ask what I need help with. He took a look at the tire and mentioned he could fixed. He was great help. I'm sorry this review is late.

Google
Em Rangel

May 24, 2023

StarStarStarStarStar

Devin was more then amazing with costumer service. I talked to a-lot of people that morning and by far he was the most pleasant and resourceful. This business was quality and quickly got us back on the road👍

Google
Stephanie Jakusz

May 24, 2023

StarStarStarStarStar

I blew a tire out on a pothole the evening before I was supposed to go out of town for the weekend. Devin stayed late to evaluate my vehicle and then took the initiative to stay even later and change my tires so I could make my trip. Great service. Goodyear Onalaska has a great employee.

Google
Kelsea Snow

May 24, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

To say I’m disappointed is an understatement. I was traveling from Wisconsin back home to Iowa for my son’s birthday and caught a flat tire. I had 6 kids with me when this happened! I pulled over on the side of the highway and put the donut on so I could make it to Good Year in Onalaska WI. I called ahead and the store manager said they would have to change out all 4 tires not just one due to company policy. I said you know what, let’s just do it so I can get home! I then pulled in and was told he didn’t have time and that he couldn’t work overtime. Mind you, I got there at 3:30 and they don’t close till 5pm. I was so upset because I had called ahead and just needed to get home! Then he proceeded to tell me he couldn’t even put the one tire on, that I had to put it on myself!!!! At that point I paid for the one tire and waited until the next day to get the other 3 tires from Tires Plus in Onalaska WI when they opened! They were super helpful and dropped everything they were doing to squeeze me in! I have never ever received such horrible customer service from Good year! I’m so disappointed and upset that this is how you treat your customers! You’re guys couldn’t work 30 min of OT to help me and my kids get back home!? Thanks a lot GOOD YEAR! I will never buy tires from you again!

Reply from the business:

May 24, 2023

We offer you our sincerest apologies that this matter took place during your recent visit with us, Kelsea. We know your time is very important and we're not happy to hear your travel plans were disrupted. We always want your travel with us to go smoothly. We understand that having a friendly, honest and dependable staff makes for a great experience and we apologize for anything less. Please know that we will continue to work on providing great service. We hope you give us another chance to show you we can do better. If you have any further questions or concerns you can contact us at 1-800-321-2136. We are available between the hours of 8:30 am and 5:00 pm EST Monday through Friday. We apologize for any inconvenience this may have caused you. Thank you!

Google
Denise Albrecht

May 24, 2023

StarStarStarStarStar

My experience at Goodyear was excellent and because of the pre-appointment help I received on the phone and kind service I received at the appointment, I will be a faithful Goodyear client. Kudos to Paul Orzechowski for his excellence in service. He went above and beyond!

Google
Aaron McDonald

May 24, 2023

StarStarStarStarStar

Devin Bagniewski is a great example of a consultative and trusted service advisor. He takes the time to understand, explain, and educate his customers - you understand not only the work performed, but the why. He shows great personal care in his approach to customer service and that is why we are repeat customers at the Goodyear Auto Service Center in Onalaska.

Google
Sarah Rupple

May 24, 2023

StarStarStarStarStar

We have recently needed tire repair and replacement for the Bethany Water ski team trailer, as well as our boat trailer tires! We worked with Paul and he is a honest and great guy to work with! We got great customer service, fair prices, and very quick service! We will continue to work with them both for our personal tire needs as well as any ski team tire needs!!!

Get in touch with an Expert today

Grow your business starting today!