Caliber Collision
Auto body shop in Onalaska, Wisconsin
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Did a great job fixing my vehicle and went even further to help me with fixing damage that was not for my insurance claim. Ask for Kim, she is the best!
Power steering fluid was not filled back up after they replaced the power steering cooler and they didn’t attach the trim around the front fender. They were not honest about not putting fluid in it and that is what bugs me the most. Mistakes happen and be honest about it. That’s all we want and nothing more! I may revise after it’s returned but frustrated with them at this point due to the lack of transparency!
Reply from the business:
Mar 23, 2024Thank you for letting us know. We strive to make the repair process as easy to navigate as possible. It sounds like we missed the mark here and ask that you contact us at communitymanager@calibercollision.com to help make it right.
Reply from the business:
Feb 23, 2024Jon, thank you for the fantastic review! We truly appreciate you taking the time and are very happy to see we could provide a great experience for you. Have a wonderful day!
Great customer service, kept me updated, and even cleaned interior of my car!
Reply from the business:
Feb 23, 2024We are glad you noticed, Denise! We are committed to absolute customer satisfaction and the proof is in the details. Thanks for sharing!
Reply from the business:
Feb 23, 2024Hi Jerry, thank you for reaching out to Caliber Collision. We are very sorry to hear about your recent experience at one of our locations. Can you please email us at communitymanager@calibercollision.com with your name and a good contact number and the involved center's address and city so that we can address your concerns?
Reply from the business:
Jan 23, 2024Hi Lora. We’re glad to hear that we could restore you to the rhythm of your life! Thank you for reaching out.
A great place of business and very understanding friendly staff. If I need work done again on my vehicle this is the place I will take it.
Reply from the business:
Jan 23, 2024We are glad you noticed, Jason! We are committed to absolute customer satisfaction and the proof is in the details. Thanks for sharing!
Great customer service and the repair work was perfect.
Reply from the business:
Jan 23, 2024We are glad you noticed, Greg! We are committed to absolute customer satisfaction and the proof is in the details. Thanks for sharing!
Excellent customer service and work. I am extremely happy with the work they did on our vehicle.
Reply from the business:
Dec 23, 2023We are so grateful to have had the opportunity to work with you, charlene! Our commitment to outstanding customer service is always top of mind. We appreciate your business.
Reply from the business:
Dec 23, 2023Terry, thank you for the fantastic review! We truly appreciate you taking the time and are very happy to see we could provide a great experience for you. Have a wonderful day!