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Auto body shop in New Berlin, Wisconsin
0 Reviews
Incredible job by the Maaco team! We brought in our 2016, looking for a “good enough” repair to stop rust and repair what they could. We planned to replace the doors, but that was more challenging than we expected to find at the scrap yards so we decided to give Maaco a try for the price. We chose the Waukesha location based on reviews- they really are that good. When talking with Sally, she said they planned to make it look good as new- and they delivered! We are blown away, and convinced they just have a magic wand- the repairs were done in under a week, and the results are perfect. When needed, we will be back! They delivered!!
Reply from the business:
May 18, 2024Thank you, Sarah! What a great compliment.....magic wand.....I love it!!
Employees require better training and access to necessary resources to perform their duties effectively
Reply from the business:
May 18, 2024Thanks for your feedback, Pramod. We're sorry to hear you had this experience with us at Maaco Auto Body Shop & Painting. Please contact us at (262) 422-6385 so we can work with you to resolve this issue.
People were very friendly and helpful. The work they did was perfect.
Reply from the business:
Apr 24, 2024Thank you, Gloria! I truly appreciate the feedback.
I will be the first one to say I hate getting any kind car repairs. I often feel I am taken advantage of because I am a women and do not know much about these kind of things. So when I went to Maaco in Waukesha to get an estimate to repair my bumper I was not excited for the process. Sally met me at the door and I was pleasantly surprised on how I was handled. She walked me thru the process and made me comfortable in doing so. I was ready for sticker shock in the costs to repair and it actually was better than I was expecting. I scheduled an appointment over the Easter weekend and I picked up my car the Monday after. Everything looked great and my car looked new again. Thank you Sally for making this an enjoyable experience. Gloria
Reply from the business:
May 24, 2020It was our pleasure! Thank you!
Awesome place! I had 2 cars worked on here and will always give them my business. Last time their estimate was $1500 less than a different body shop. My wife could not believe the repair and paint job they did on our Toyota Rav 4.
Reply from the business:
Apr 24, 2024Thank you! We'll always be here for you!
From getting a straightforward, honest estimate for car damage repair to completion of the work, Maaco exceeded my expectations. Each staff member I had contact with from damage estimator to office personnel were friendly, professional and competent. Pricing for repair was fair and the results were outstanding. Hard to believe a stressful situation turned out to be pleasant.
Reply from the business:
Apr 24, 2024Thank you Sharon. I appreciate the time you took for this outstanding review!
I rarely write reviews but my service at Maaco Waukesha was exceptional! Not only were they one of the most economical quotes, they went above and beyond to get me in at a convenient time (while I was out of state) on short notice. They completed my small repair on time and I am happy with their work. When I picked up the car, I was surprised and delighted to find they also detailed the interior! I would definitely recommend Maaco Waukesha!
Reply from the business:
Oct 24, 2023Thank you Bridget - we appreciate the fact you appreciate the work!!
I had a deep scratch from a large rock and Maaco has my car looking incredible! The price was very reasonable as well. Kudos to Sally and the painter! Thank you for the excellent service.
Reply from the business:
Aug 24, 2023Thank you, Sandy. It was our pleasure!!
I had a minor bumper repair done. They did a great job! Super friendly staff. The entire experience was above and beyond my expectations. I would definitely recommend Macco Waukesha to anyone who's looking for auto body repair and top notch customer service.
Reply from the business:
Jul 24, 2023Thank you Ty! Our goal is happy customers!!!!
Had substantial hail damage from the June storm. They brought in a specialist, worked with my insurance company, and even fixed a few other dents and scrapes not from the storm. The car is 2.5 years old and it looks like new again. They even cleaned the inside as well. Highly, highly recommend Sally and her team.
Reply from the business:
May 24, 2023Thank you Patrick, this was a challenging fix to say the least. I agree with you - the end result is amazing!