Schlossmann Honda City Service Center

Auto body shop in Milwaukee, Wisconsin

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47 Reviews and Ratings
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Dean McArthur

May 23, 2024

StarStarStarStarStar

The service department was pretty busy. I was in for an oil change & tire rotation without an appointment. They said I was due for a transmission fluid change. After checking my exact vehicle I didn't need the fluid change & they also said I didn't need the tire rotation either. It's nice to hear that there is work that isn't needed yet. I was there waiting for just over an hour...not bad at all.

Reply from the business:

May 23, 2024

Dean, it's great to know you appreciated our honest service at Schlossmann Honda City. We aim for transparency and efficiency in all we do. Thanks for your patience during the wait!

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Bernadette Swider

May 23, 2024

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I had the most pleasant experience when I recently had routine maintenance on my 2018 Honda CRV. My car service rep, Joe, was congenial, understanding, and most of all not pushy in terms of selling me services I didn't need. Joe was a consummate professional which I deeply appreciated. Staff at Schlossman sincerely appear to like their jobs. This includes admin staff, shuttle drivers, maintenance, and service workers. To me this means there is effective leadership at the top.

Reply from the business:

May 23, 2024

Bernadette, we're so glad to know you had a pleasant experience with Joe and the rest of our team at Schlossmann Honda City. We appreciate your kind words about our staff's professionalism and dedication. Thanks for choosing us for your 2018 Honda CRV maintenance!

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Ryan Neff

May 23, 2024

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Honda City consistently provides fast efficient service. All the advisors in the past and most recently Gina have been great to work with and provide excellent service. Thanks for caring about the customer!

Reply from the business:

May 23, 2024

Ryan, we're glad to know you've consistently received efficient service from our team at Schlossmann Honda City. We'll pass your compliments on to Gina and the rest of the crew! Thanks for sharing this with us.

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Jill Bomey

May 23, 2024

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I had a great experience at Honda City when I brought my 11 year old Insight in for an oil change. Anthony was very knowledgeable about hybrids, and answered my questions patiently. They did a check of every system for free, so I now feel confident that it is safe and will be on the road hopefully for years to come. I can't recommend Honda City highly enough. 5/5 stars!

Reply from the business:

May 23, 2024

Jill, we're delighted to know that Anthony and our team at Schlossmann Honda City were able to provide you with a great experience. We take pride in ensuring our customers feel confident about their vehicles' condition after service. Thanks for your recommendation!

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Anthony Dentici

May 21, 2024

StarStarStarStarStar

Orderly, efficient, and accommodating. One of the best in Honda service.

Reply from the business:

May 21, 2024

It makes our day to see reviews like this, Anthony! Thank you from the Schlossmann Honda City Service Center Team.

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Sue Davidsz

May 21, 2024

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The body shop at Honda City was incredible. It reminded me of how it was in the past, great customer service and workmanship. I worked mostly with Gilly but did have some contacts with Miranda too. Both of these employees were top notch. I mentioned to Gilly of my time restraint to get my vehicle back, and he didn't let me down. My vehicle was done for me to take my vacation. Thanks again Honda City!

Reply from the business:

May 21, 2024

Sue, we're so glad to know that Gilly and Miranda provided top-notch service at Schlossmann Honda City. We always aim for great customer service and workmanship! Enjoy your vacation with your freshly serviced vehicle!

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Royale Wilson

May 20, 2024

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Reply from the business:

May 20, 2024

Thank you for stopping by to leave Schlossmann Honda City Service Center a wonderful review!

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Claire Webler

May 20, 2024

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My experience with John Peter's was excellent. Had to get new tires which took 3 hrs(an hour less than what was originally quoted). John made sure I had a shuttle home and back again to pick up my car. Also, there was a small problem afterwards and I had to come back and John personally took care of it.

Reply from the business:

May 21, 2024

Claire, we're glad to know that John and our team at Schlossmann Honda City were able to provide you with an excellent experience. We appreciate your patience during the tire replacement process and are happy everything was resolved smoothly!

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Mary Charrey

May 19, 2024

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I went to Schlossmann Honda when my dashboard showed "emission system maintenance required". I didn't have an appointment, but Service Rep Katie helped make sure I got a diagnistic done quickly. She kept me updated throughout the visit and explained clearly what the problem was. She was polite, friendly and knowledgeable. She didn't make unrealistic promises. I definitelt recommend this Honda Service Center.

Reply from the business:

May 21, 2024

Mary, we're glad to know Katie was able to assist you promptly and efficiently at Schlossmann Honda City. We appreciate your recommendation and look forward to helping with any future service needs!

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Maria Ritcher

May 19, 2024

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Reply from the business:

May 19, 2024

The team at Schlossmann Honda City Service Center appreciates your review. Thank you, Maria!