UPDATE May 17, 2024: Tried taking the tires off to do a brake change (following getting it into my garage after this shop looked at it), when trying to take the tires off we realized they used an impact gun and torqued it to what we’re guessing is about 150+/- lbs when it’s supposed to be sitting at around 80. Because they torqued it so high, the calipers are now messed up and will not come off without torching it. They also decided to leave my wife a voicemail saying it’s “all our fault that everything was messed up.” If the fuse was messed up the car wouldn’t have started to begin with and we wouldn’t have been able to take it to the shop, we were only having AC/heat and radio issues because of a separate fuse. Talking to the tow guy and other mechanics, the fuse that faulted was a result of the mechanic at this shop not disconnecting the battery prior to checking fuses, clearly it was a result of the mechanic being negligent. OR (May 16, 2024): Took my wife’s car in to get looked at, only was having problems with the AC/Heater and radio not running (fuse problem, has brand new battery). Had no problems with anything else, knew brakes needed to be changed. Noticed that their audit was all handwritten and nothing was actually entered in by the receptionist on a system/computer. They brought us into the back to look at the car and even showed us the fuse that was faulted. They tried charging us a fee for changing it (something we initially did not ask for). We parked the car and tried driving it a day later, now it will not start, engine light, oil light, tire light are all on. Along with this, we tried reaching out to ask what fuse was faulted and person on the phone said “figure it out yourself” and this was after she hung up on us the first time when we initially asked the question. I do not appreciate the ridiculous amount you guys tried charging me for a simple fuse, and tried quoting me for a brake change, and I especially do not appreciate you sabotaging my vehicle. I work hard for my money, as an Active Duty Marine I barely make minimum wage as is, I don’t appreciate the money you were trying to leach off of me. You will be hearing from my lawyers and I will be holding you all accountable for this negligence. Do not do business with these crooks, do not believe their lie about “not being in a database”

They are always honest and fair, and walk you through your options. Great prices for quality work. We've never had to go back for the same thing twice.

Crooks! They told me my car needed a new rack that had to be special ordered and my car needed to be recalibrated which would take 7+ hours of labor and would be around 3 grand to fix. I took it for a second opinion to BLUEMOUND AUTO and they told me it was just a wheel bering and would only cost $350. They said there was nothing wrong with the rack at all. They got it Tue 5/7 morning and were done by 3pm. GO TO BLUEMOUND AUTO!

This place is an absolute gem and restored my faith that there are mechanics out there who care about doing a good job and care about the safety and well being of others. Been doing my own repairs after having some bad experiences in my youth but they were able to tackle a repair that had me banging my head against the wall for over 6 hours in less than a hour! The prices were also substantially less than every other place that quoted me so that was a nice reality check as well :) Thank you so much to the men who fixed my car and thank you to the secretary for being so friendly.

I’ve taken a couple of my cats here and it’s been always a great experience, they are fast,affordable, and friendly. Highly recommend!

Very friendly, dropped car off for wheel bearing issue and was able to pick up later that day as they said. Fair pricing, friendly staff, easy to schedule appointments. Would use them again

Very rude unprofessional people

I am a costumer since 4 years ago

They took me in first thing in the morning at -7°. I had a flat tire. They found a small piece of metal in it and were able to patch it and get me on my way. The bill was extremely reasonable and Paul even walked me out to my car so I would not slip on the ice. This was not my first experience here, and both times they were very accommodating, reasonably priced and super nice!!

Richlen and Sons is my go-to place for most car repairs. They do excellent work for very reasonable prices and never try to talk someone into getting work the person doesn't need. With small things, I can stop in without an appointment, and they will always fix the problem in less than an hour.