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Richlen and Sons

Auto body shop in Milwaukee, Wisconsin

4
StarStarStarStarEmpty Star
40 Reviews and Ratings
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Mercedes Cullen

Jan 24, 2024

StarStarStarStarStar

The whole team has always been fantastic, my family has been going to them for years for every vehicle need. Great service, quality work and they don’t believe in overcharging for services. Always willing to help out - I got a flat tire last summer, was 60 miles away from my destination and they were able to fit me in immediately so I was able to keep going to work, giving me a gently used tire that they had in back for a steal instead of charging me for a brand new one. One of the many pleasant experiences we’ve had! I recommend to everyone looking for a garage in the Milwaukee area.

Reply from the business:

Jan 24, 2024

Thank you for leaving us such a nice review.

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J Medina

Dec 24, 2023

StarStarStarStarStar

Tells you like it is and they do inspect your car

Reply from the business:

Jan 24, 2024

Thanks for the great review!

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Ron Gauerke

Nov 24, 2023

StarStarStarStarStar

Quick and reasonable prices.

Reply from the business:

Dec 24, 2023

Thank you for taking the time to leave us a great review.

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Marco

Nov 24, 2023

StarStarStarStarStar

Actually will fix your car great work reasonable prices good customer service and honest.

Reply from the business:

Dec 24, 2023

Thank you, Marco.

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Miranda Garcia

Nov 24, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

Specifically told the older woman at the front desk that our 2012 Nissan Murano has a front passenger side tire rub and we don’t know what’s going on. She proceeded to tell me we for sure need an alignment and that she would let the individual who’s working on our vehicle know that we’re having issues. After about 40 mins our car was done and she said he said everything was fine. Later on that day our car started doing the same exact thing it was doing before. I called the place and spoke to the gentleman and he told me the woman at the front never told him anything about us having issues. Took it to another mechanic for him to tell me they shouldn’t have did the alignment with my whole front axle being messed up. Basically charged me $80 for nothing. Now I’m stuck buying another tire because the issue was not resolved! Very unsatisfying customer service. I’m sure I wouldn’t be in this boat had the woman in front said something to the gentleman.

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Chris Sarenac

Oct 24, 2023

StarStarStarStarStar

Excellent. Very professional, very helpful and willing to take the time to listen and talk about what, and how they can help you

Reply from the business:

Nov 24, 2023

Thank you, Chris!

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Sam S

Oct 24, 2023

StarStarStarStarStar

My husband and I love coming over to Richlen! They are great for small easy repairs but they love to fix anything. I normally do the small diy repairs myself (windshield wipers, battery's, oil change etc) but when you have something tricky Brian and his team of mechanics are always hard working and intelligent. (West Allis's Finest!!!) I brought my shuttle bus here to get a new motor and transmission and they were able to take an older motor from an old Chevy suburban in the parking lot and install it overnight on a weekend! Great Place.

Reply from the business:

Dec 24, 2023

We love when you guys come see us at the shop, Sam, but it's time to step away from the keyboard.

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John Klose

Oct 24, 2023

StarStarStarStarStar

I've been taking my cars to Richlen for as long as I've driven, I trust them explicitly, fast and efficient, reasonable prices, and while they don't need my review for continued success, they deserve 5 stars all day everyday. From my family to yours, thank you Richlens!

Reply from the business:

Nov 24, 2023

Thank you, John, for this wonderful review. We appreciate you taking the time to write this and appreciate your business.

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Tin Truong

Sep 24, 2023

StarStarStarStarStar

Got both of my cars alignment done, I was in and out in less than an hour of my appointment time. The price was extremely fair. Would come back here for future service needs.

Reply from the business:

Nov 24, 2023

Thank you for the 5 star review.

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Sacredpancho

Jul 24, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

I had done an alignment on my truck and they didn’t even aligned it 😂

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