North Avenue Automotive

Auto body shop in Milwaukee, Wisconsin

4.5
StarStarStarStarHalf Star
24 Reviews and Ratings
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Megan L

Apr 25, 2024

StarStarStarEmpty StarEmpty Star

Google needs to reach out to businesses to have their info updated every couple months. I have called multiple repair shops that list the services they "Supposed" to work on, just to call multiple different people and find out they DONT do the work. Or maybe the people who work for the company should update their information. Perfect way to lose business when customers can't find out what services you actually offer.

Reply from the business:

May 2, 2024

Megan, we are sorry for your troubles.. Everything listed as our services is correct on Google. We are listed as doing vehicle inspections which is an entirely different service. Perhaps you have confused our shop as an emissions testing center? If you DID see us listed somewhere, please let us know where. That information is incorrect. By no fault of our own. Therefore we feel this 3-star review is unwarranted and incorrect. We have never been an emissions testing center. Again, we apologize for your troubles finding a shop that WILL do them. We understand It has become more & more difficult to find testing centers. Please feel free to give us a call, so that we may better understand what you were looking for. Thank you.

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Melissa Pratt

Apr 23, 2024

StarStarStarStarStar

I was helping a friend of mine move from Milwaukee up to northern Wisconsin this weekend when the truck died. Not only did this shop accept the truck after hours on Friday, they got the work done so quickly on Saturday that we were able to resume packing and moving without much delay. I could tell they were trying to help us out and get the work finished since we had such a long drive ahead of us. Thank you to the owner and scheduler for their kindness and understanding in a very stressful situation!

Reply from the business:

Apr 23, 2024

Thank you so much for taking the time to share your positive experience, Melissa! We're happy to hear that our team at North Avenue Automotive was able to assist you and your friend during a stressful situation. We always strive to provide prompt and quality services to our customers. Your review and support means a lot to us. We truly appreciate it and look forward to serving you and your friend again in the future.

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Paula Broschofsky

Apr 23, 2024

StarStarStarStarStar

My serpentine belt snapped at 5:30pm on a Friday evening in downtown Milwaukee. We called and spoke to Denny who told us they could get it in the next day. Not only did they get my car in Saturday morning but it was fixed and ready to go by 10am and cost me significantly less than I had anticipated. They pointed out a couple issues to look out for that weren't emergent (things I was already aware of) but didn't try to upscale me or anything, just very up front and honest. The staff we talked to were so incredibly kind, they were absolute life savers and I couldn't recommend this business highly enough!

Reply from the business:

Apr 23, 2024

Thank you so much for taking the time to leave us this fantastic review, Paula! We are thrilled that we were able to help you out when you needed it the most. Our team is dedicated to providing exceptional service and we are happy to hear that you had a positive experience with us. We strive to be transparent and honest with our customers, and we are glad that you noticed and appreciated that. Thank you again for your kind words and for choosing us as your trusted automotive repair shop. We hope to see you again in the future!

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James Cannon

Feb 23, 2024

StarEmpty StarEmpty StarEmpty StarEmpty Star

Called for a quote on transmission repair or installation of a reman and was told that they don't work on these. I don't know about other services they provide but call ahead.

Reply from the business:

Feb 23, 2024

James, we are sorry to hear you were not happy that we couldn't help with your transmission repair. We did our best to explain why we cannot do the repair and we feel this negative review is unwarranted.

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Elizabeth Matta

Jan 23, 2024

StarStarStarStarStar

Beyond amazing customer service from Denny&Paul and amazing service in general!! My car needed a new engine along with a few other issues and they fixed it in less than a month! Now my car runs better than when I first bought it, it's very nice and comforting to take my car somewhere where they didn't overcharge and still give back a reliable vehicle. They kept me updated during the whole process and I never once had to worry about being scammed or if my car is actually fixed. I also loved how they explained the issues to me in a way I could understand without patronizing me. Overall it was an amazing experience for me and my vehicle. I cannot recommend them enough !!! They are fast, affordable, and beyond friendly/welcoming. 100/10 would definitely recommend to any and everyone!

Reply from the business:

Jan 23, 2024

Elizabeth, we appreciate you sharing your experience with our shop! Denny and Paul & Garrett were delighted to take care of your vehicle and efficiently install the new engine. We understand that automotive visits can be stressful, and our goal is to alleviate that stress by providing regular updates and thorough communication. We wish you all the best and we THANK YOU again for your kind words and confidence with our technicians. It means a lot to us all! We look forward to seeing you again! 👍

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Jesse Mann

Jan 23, 2024

StarStarStarStarStar

Grateful for Denny, Paul, and the staff at Northern Automotive. They Identified the issue with my vehicle quickly, solved the issues I had, and gave recommendations which I will follow.

Reply from the business:

Jan 23, 2024

Jesse, we appreciate the kind words about our team. Please let us know if there is anything else we can do for you!

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Billy Herzberg

Jan 23, 2024

StarStarStarStarStar

I noticed I had a flat tire while in the neighborhood. I drove over to their shop just to have them help put my spare tire on. Instead, they were able to patch the nail hole that cause the flat and get me back on the road. Huge life saver and at a fair price - much less than a brand new tire I thought that I would need.

Reply from the business:

Jan 23, 2024

Billy, thank you for taking the time to share your experience with our services. We look forward to serving you in the future!

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Joseph Biksacky

Dec 23, 2023

StarStarStarStarStar

I been customer for 20 years And have always been treated with 100% respect and honesty. I am honored to have him repair my Family's vehicles. My truck has 452 .000 miles on it.Yes it is true. I believe Paul is the sole reason this truck is still running today. I have never needed to question any repairs done on my Family's vehicles. I am honored to say thank you so much for the highest level and quality of work you all do at the shop.Thanks for your honest expertise Service. The Biksackys are Thankful for North Avenue Automotive. yes it’s amazing. My truck is still going strong almost 600,000 miles almost 4 years later I’ve known Paul all my life. We’ve been friends since we were very young. He’s very gifted at what he does. He has trained his son and someday he will be at the level of his dad, he worked on my transmission yesterday Garrett what a nice young man just as picky as his dad. Go figure the apple doesn’t fall far from the tree. It’s amazing what he’s accomplished as a business owner but still but still the same old friend Amazing. I’m just grateful for the quality service always 100% done. And of course Denny doing the scheduling he’s another asset to the company. What a team Paul has. I want to honestly say this is the place you want to go to if you live in the area or even if you live far away like I do. I don’t think you can meet or have such quality honest work done. That’s such a level of being picky and expertise level. Old red 2011 Ford F150 she wants to go for 1,000,000 miles I think. And I think she will. With the help of expertise shop North Avenue automotive thank you much you all have a merry Christmas. And all of us and I mean all of us have a very prosperous year ahead of us , let’s all work together. and Garrett thank you so much for that. Perfect quality job you did on my truck yesterday as always highly appreciated. You’re one hell of a good young man appreciate you and most importantly you’re expertise and picking us that you inherited from your dad. Continue to grow young man have a good one. See you next time, Joe Biksacky

Reply from the business:

May 23, 2020

Thank you for the kind words, Joseph! We really appreciate your continued loyalty and choosing us as your family's automotive shop. It is great to hear that your truck is still running great! Thanks again for such the high praise. We will see you next time!

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uɐʎꓤ G⃨

Dec 23, 2023

StarStarStarStarStar

Clean shop. Clear speaking customer service agent. Denny was available every single time I called to inquire about the progress. The repaired clutch is so good driving it home was like driving a stick for the first time. Furthermore… they found the alignment out of whack and even fixed that. I cannot find anymore words to express my gratitude for this fix. I love my car and this place seems to understand this core value. I’m very humbled by this experience.

Reply from the business:

Dec 23, 2023

Ryan, thank you for taking the time to leave us a review! We appreciate your kind words and our technicians were happy to take such good care of your vehicle and get you back on the road safely and promptly. We look forward to having you back in the future!

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Grant Mueller

Nov 23, 2023

StarStarStarStarStar

Be place ever!! Thank you so much Denny and Paul for your help. My car was stuck in 4×4 low, I was worried it was messing up my car. These guys saved me time and money!! Highly recommend!!!

Reply from the business:

Nov 23, 2023

Grant, thank you for taking the time to leave us a review and sharing your experience with us! Denny and Paul were happy to help service your vehicle and get you in and out safely and quickly. We look forward to working with you again in the future!