Terrible customer service (from the Assistant Manager). My husband tried to go there for an emissions test and this woman claimed they could not do the test without the paper. I have never had to bring the paper for emissions testing because they literally hook your car up to a computer and everything is in the system. When I have brought the paper, no one ever even looks at it. Anyway, I called because we couldn't find the paper and her reasoning was 'sometimes the computer doesn't work and she'd have to do manual entry if it doesn't work.' Sooo...they refuse to even try and turn people away? I have never heard of this or been spoken to so rudely about a 5 minute emissions test. Total waste of time. We went to another place and guess what, they completed it without the paper with no problem. Also, they were super nice about it. We will never go here for anything.