Excellent experience, Jeremy was very detailed explanation with my car synonyms causes and treatments plan.

Dunn's Import performed an alignment for my Audi RS3. Their staff was friendly and welcoming, and the techs even spent time to review things with me afterwards. It's hard to find a small, quality and local business, but Dunn's Import is it. They will be my go to for anything my car needs, thank you Dunn's Import!

Called for an estimate. No return call after a week (this should’ve been a red flag). Finally decided to drive my Audi to their Middleton shop to get an estimate. Gave an overly inflated estimate compared to their competitors (yes they even went higher than the estimate I received from Zimbrick Audi!). Told me I’m better off selling my 5-year old Audi with 30k miles because it needs a new transmission. Luckily for me, they didn’t know that I have experience working on cars and it turned out to just need a $50 seal. I can’t imagine the panic their false information can impose on a regular customer (who doesn’t have an in-depth knowledge of cars and car repair) walking in and being told they now have to sell their new-ish car! Clearly they just didn’t want to work on my car, still unclear as to their reasoning for this. It would’ve been easier and less waste of everyone’s time to just tell me to go somewhere else. There are plenty of better independent shops in Madison for your European cars. Please do your research and don’t waste your time and money settling for this one. Plus, the customer service people were rude and treated me like I interrupted an important conversation they were having with each other. Not sure how they’re still in business to be honest.

I've been taking my car here for a couple years. They are honest, reliable and fair prices. They do good work! I appreciate Marnie getting me in quickly when I had some bad luck with tires. Hard to find an auto service place you really trust, but I trust Dunn's! Thank you