Ball Body Shop Inc - Division of Smart Motors Inc
Auto body shop in Middleton, Wisconsin
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Reply from the business:
Jun 24, 2023Outstanding, Michelle. Hope you enjoy the "new look" of your vehicle, and thank you for your support & 5-star review. Cheers!
I stopped by the shop yesterday with my 18-year-old Honda CRV. My car had front grill/bumper damage and it was separating from the frame. My estimator Cim Retzlaff carefully looked over the car and noted the age and the likely costs of replacing the damaged parts and suggested to me a more logical solution--I agreed to his recommendation and 20 minutes later after he had personally reinstalled the grill and bumper cover, I was able to drive away unexpectantly with a repaired vehicle. Cim was friendly, professional, honest, and willing to go the extra mile in helping me, a total stranger. I can't recommend high enough about how well I was treated by this kind individual--thanks again Cim and Ball Body Shop! Well done!
Reply from the business:
Jun 24, 2023Thank you so much Rodney for sharing your wonderful experience at Ball Body Shop! Your recommendation of Cim and our body shop means the world to us. We strive to provide each and every customer with the same level of outstanding service you received. Your satisfaction is our top priority, and we are grateful for your trust and support. Once again, thank you for choosing Ball Body Shop.
Sam is super helpful and friendly!
Reply from the business:
Jun 24, 2023Aww .. thank you so much, Christine. Sam will be tickled when he sees your feedback. It will definitely put a smile on his face ~ thank you. And thank you for the 5-star review. We appreciate your support very much!
I just wanted to thank Cim Retzlaff for helping out with some cosmetic work on my Land Cruiser. He gave me the straight numbers and it was a better way to have him buff and touch up than a full restoration. Thanks again! Jim
Reply from the business:
Jun 24, 2023Hello James Thank you so much for the feedback on your experience working with Cim and his ability to do some touch-up work on your Land Cruiser. I know he will appreciate your comments too. Cheers!
Good, knowledgeable people who have been nothing but helpful both times I've used them. Highly recommended. Special shout-out to Cim, who got me up and running with a repaired hatchback latch in short time while I was in the process of moving.
Reply from the business:
Jun 24, 2023Thank you so much for taking the time to share your wonderful experience at Ball Body Shop! We greatly appreciate your kind words and the opportunity to assist you with your hatchback latch repairs, Jeff. We will make sure to pass on your special shout-out to Cim, too. I will appreciate, so thank you. Cheers!
Reply from the business:
May 24, 2023Sweet! Thank you Kim, for your 5-star rating. We really appreciate it. Take care and thank you for your support.
I was extremely pleased with the high level of customer service at Ball Body Shop. I called in on Monday requesting the installation of a tail light assembly. Cim requested I come in on Wednesday prior to 4 PM. The entire installation was handled in less than 15 minutes. You have gained a customer who will tell others of your efficiency and high level of customer service!
Reply from the business:
May 24, 2023Aww thank you so much, AnneMarie. We appreciate the feedback, and recommendation to your friends. It means a lot ~ and I know your comments will put a big smile on Cim's face too. Thank you!
Reply from the business:
May 24, 2023Hello Jim Thank you so much for your 5-star review. We really appreciate it, and thank you for choosing Ball Body Shop. Cheers!
Simply the best! Flexible, got me in way before other body shops, professional and wonderful.
Reply from the business:
May 24, 2023Hello Cynde and thank you so much for your 5-star rating. We really appreciate it and thank you for your continued support.
This afternoon I stopped at Ball Body Shop (a division of Smart Motors) for an estimate on repairing a small dent and some chipped paint on the front fender of my 2022 Prius. Cim Retzlaff was the estimator who examined my car and it turned out that he quickly repaired and repainted my fender on the spot. What kind and speedy service! Thank you Cim, Ball Body Shop and Smart Motors. You made my day! So glad that I stopped by. Mary Jo W
Reply from the business:
May 24, 2023Aww thank you so much, Mary Jo. Thank you for stopping in, and thank you so much for your kind words and 5-star review. Cim is terrific with all of our guests, and you comments will certainly put a smile on his face. Glad would could help. Cheers!