Amazing service from start to finish. The service tech was thorough, in terms of his inspection, explanation, recommendation and work. Highly recommend!

I stopped in about an hour before closing and quickly found out that Ball Body Shop does not do estimates in that last hour, despite being "open". I spoke with a very nice person at the front desk and an estimator did make an exception since I was only minutes past 5pm, and look at my vehicle. The estimator wanted a second opinion from another employee so I was asked to come back the next day. I came back the next business day and spoke to a very busy second estimator who was in a poor mood. His behavior and attitude made it clear he did not want the job and was too busy to provide an estimate. The rushed "estimate" he gave me was a complete joke -- THOUSANDS of dollars different from the other two estimates I already had -- Clearly not in the "BALL" park (pun intended)! Ball Body shop wasted my time and fuel with 2 dedicated trips to their facility just to walk away with nothing but a bad experience. I would have rated Ball Body Shop 1-star, but the two female employees I talked to on my first visit were very nice, respectful, and polite, and to me that matters!

Five stars are not enough to rate our experience with Cim at Ball Body Shop today. He went above and beyond to help us find and fix a problem with our Toyota Sienna. And did it all with a smile.

I have had more auto troubles to figure out than I should have. Every time I’ve had any sort of issue, I’ve contacted Scott and the rest of the Ball team and they’ve handled whatever I brought in incredibly quickly, with great communication and craftsmanship. They don’t charge for unnecessary or things left undiscussed, and I have the utmost confidence in them. They also answer each of my many questions about from paint work to engine repair to taking care of a stubborn door. Highly recommended service:) (Pictures attached are of light paint damage, but they’ve taken care of my engine, repainting and body damage as well)

I have been to this business two times in the last 6 months to get estimates on getting work done on two different vehicles. First time I was getting an estimate for some imperfections that needed some work on a Lexus I was selling--The person I worked with said I didn't need to have the body work done, but just getting the car detailed would take care of what I was looked to have done--I appreciated the honesty and help that first time. Then I went back today(July 3rd) to get another estimate for a couple of things that were wrong with my new Lexus( to me)--the two things that I had them look at, they couldn't give me an estimate on them but out of kindness, Scott Ackerman took an extra few minutes and got the housing around one of the exhaust opening in the back of my vehicle back in place and a loose panel on the front of my vehicle back in as good as they could also. I would definitely recommend going to them for any body work you need done and they are honest and are very helpful if they are able to take care of the issue at the time.

Amazing customer service! I accidentally hit my own mailbox and had a dented bumper that they were able to fix quickly and cost-effectively! I will be going here for all of my auto body shop needs. Thank you Scott Ackerman. :)

I drove into Ball for them to check out my bumper that had come off the pins on both sides. Scott Ackerman came out and looked at it and said that eventually I will need to replace it but for the meantime, he popped it into place and was able to somehow able to attach with some pins. He charged me nothing! What a great guy! When the bumper does eventually need to be replaced, I will for sure go to Ball!

It took them 15 days to do a bumper on the car I called they said you have to talk to some one else I did and he said by Thursday it will be done 4 days later it was done never again

Long time customer. They have always done a great job. Thanks again to Cim who just took care of a scratch on my new car.