Hello Terry Thank you for trusting Graham's Auto & Truck Clinic to help you in your time of need! We definitely won't forget you and were thrilled to be able to help. As a locally owned and operated repair facility we take great pride in offering exceptional customer service! Thank you for your wonderful review. Please do not hesitate to contact us for future vehicle maintenance/services. Thank you, The Staff at Graham’s Auto & Truck Clinic.

Hello Patrick, Thank you for trusting us to serve your 2010 Infiniti G37 X! We are honored you chose to do business with us and thrilled to hear you had an exceptional experience. Please do not hesitate to contact us for future vehicle maintenance! Thank you for your business! Sincerely, The Staff at Graham's Auto & Truck Clinic

Dear Zo, Prior to leaving a dishonest 1-star review, we strongly advise taking a moment to reflect inward and consider your own actions. This particular customer purchased a low-priced Mercedes from our dealership, and three weeks later, they informed us about a coolant leak. We promptly diagnosed the issue and informed the customer that we would need to wait three days to apply for warranty coverage. It is a common practice among warranty companies to not allow the filing of the first claim within 30 days of purchase. Despite being informed of this standard procedure, the customer chose to display rudeness and disrespect towards our employees. They decided to take the vehicle home without allowing us to make any necessary repairs. While it is customary for us to provide a brief professional response, we believe in transparency and feel compelled to share the facts of the situation. It is important to note that the customer did not receive a refund solely due to their Better Business Bureau (BBB) review. The refund check was mailed weeks before the review, and we have no control over when a lien holder will cash the refund. Throughout all our interactions and communications, Bakary has consistently shown disrespect and rudeness towards multiple employees when all we have tried to do is go above and beyond to help this customer. Unfortunately, both parties have decided to part ways. We kindly request that any future readers take the time to consider our side of the story.

Hello Alex, Thank you for trusting us to serve your 2018 Ford F-150 Lariat! We are honored you chose to do business with us and thrilled to hear you had an exceptional experience. Please do not hesitate to contact us for future vehicle maintenance! Thank you for your business! Sincerely, The Staff at Graham's Auto & Truck Clinic

Hello Patrick! We are honored you chose to do business with us and thrilled to hear you had an exceptional experience. We appreciated the opportunity to service for your 2018 Chevrolet Equinox LT! Please do not hesitate to contact us for future vehicle maintenance! Thank you for your business! Sincerely, The Staff at Graham's Auto & Truck Clinic

Hello Seth! Thank you for the wonderful review and for trusting us to serve your 2010 Ford Fusion SEL! Customer service is our number one priority here at Graham’s Auto & Truck Clinic. Please do not hesitate to contact us for future vehicle maintenance/services. Thank you, The Staff at Graham’s Auto & Truck Clinic.

Hello Dan! Thank you for the wonderful review and for trusting us to serve your 2004 Ford Explorer! Customer service is our number one priority here at Graham’s Auto & Truck Clinic. Please do not hesitate to contact us for future vehicle maintenance/services. Thank you, The Staff at Graham’s Auto & Truck Clinic.

Hello Cooper! Thank you for the nice feedback! We are so glad to hear that you've been pleased with our service on your 2006 Toyota Corolla CE. I hope that in the future we continue to meet your expectations. Let us know if there is anything else that you need from us. Sincerely, The Staff at Graham's Auto & Truck Clinic

Hello Michael! We are honored you chose to do business with us and thrilled to hear you had an exceptional experience. We appreciated the opportunity to service for your 2019 Jeep Cherokee Latitude! Please do not hesitate to contact us for future vehicle maintenance! Thank you for your business! Sincerely, The Staff at Graham's Auto & Truck Clinic

Hello Corinne! Thank you for the wonderful review and for trusting us to serve your 2017 Dodge Durango R/T! Customer service is our number one priority here at Graham’s Auto & Truck Clinic. Please do not hesitate to contact us for future vehicle maintenance/services. Thank you, The Staff at Graham’s Auto & Truck Clinic.