
Koehne Chevrolet GMC
Auto body shop in Marinette, Wisconsin
0
0 Reviews
Came in because Witt Chevrolet would not help me out. 2 1/2 hours from home and my work truck blew a boot. Brand new 21 3500 and Witt would not help me. Barely talked to me after explaining this is my work truck. Came to Koehne and explained the situation and right away got someone on the truck and got me going. Very pleased with Koehne and will never debate where to get my service done if im broke down around here again.
Reply from the business:
May 24, 2023It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Koehne Chevrolet Buick GMC Team
Brooke B in service area is THE BEST customer service worker you have! Her infectious smile and happy go lucky talk is amazing and I sure hope you value her as an employee and in pay! THANK YOU BROOKE!!!!
Reply from the business:
May 24, 2023Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Koehne Chevrolet Buick GMC Team
Was looking for a truck and Ari was always on top of things and kept me informed. I ended up going another route, but definitely would work with this dealership again in the future.
Reply from the business:
May 24, 2023Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Koehne Chevrolet Buick GMC Team
I was on a fishing vacation in the Marinette area having towed my boat 160+ miles to get to there. While pulling my boat out of the water getting ready to head back home, my high mileage Tahoe started to make whining "bee like" sound where the pitch would change with speed. Thinking the worst, I stopped at Koehne Chevrolet Buick GMC and one of the Ben's employed there came out to see if he could determine a cause and assess if I should even attempt to drive the vehicle back home. Luckily it was not a transmission issue, but low power steering fluid! A quick stop to his parts area and for a nominal purchase I was back on the road and the sound was gone! Many places would have said to leave the vehicle and they'd look at it when they could and charge a diagnosis fee etc. and take advantage of someone in a predicament. I appreciate the integrity of your staff. Dave Wunrow-Marshfield
Reply from the business:
May 24, 2023Dave, thank you for your kind words about our team! We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Sincerely, The Koehne Chevrolet Buick GMC Team
Wow! Best service ever!!! We have bought many vehicles in our life time and these people exceed them all!!! They even took the time to go through EVERYTHING on the vehicle so we knew how everything worked before leaving their lot. We never felt rushed at any moment by them. Our sales person was phenomenal! He wasn't like some of the others who are high pressure. He was the best! I would recommend this company/place to anyone considering purchasing a vehicle.
Reply from the business:
May 24, 2023Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Koehne Chevrolet Buick GMC Team
I was 3 hours from home and had an issue with my brand new truck. I pulled in to Koehne and explained the issue to the service advisor. He was able to get me in right away. 30 minutes later, I was on the road back home. Exceptional service in an emergency!!! Thank you!!
Reply from the business:
May 24, 2023Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. -The Koehne Chevrolet GMC Inc Team
Traveling from out of town, we had a problem with the tailgate beeping on our Subaru. We stopped at Koehne to see if anyone could help. The service was outstanding! They pulled my car in to the shop and had it ready to go in 15 minutes for no charge.
Reply from the business:
May 24, 2023Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. -The Koehne Chevrolet GMC Inc Team
Mark & Ryan made purchasing a vehicle here so simple and enjoyable - professional and caring. The entire process was smoother than any other dealership I've used.
Reply from the business:
May 24, 2023Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Mark and Ryan were able to meet your needs. At Koehne Chevrolet Buick GMC Inc, we always strive to provide the utmost quality and customer satisfaction. We look forward to assisting you again down the road! -The Koehne Chevrolet GMC Inc Team
Horrible customer service! Tried for a week to schedule an appointment for some warranty work. Got the run-around; transferred to multiple people leaving multiple messages, but no answers or an appointment. After a week, I finally gave up and scheduled with another dealer that was more than happy to have our business. We won't be back!
Reply from the business:
May 24, 2023Donna, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Koehne Chevrolet Buick GMC Team