
Koehne Chevrolet GMC
Auto body shop in Marinette, Wisconsin
0
0 Reviews
Great maintenance service. My salesman Tanner was excellent
Reply from the business:
Jan 24, 2024Thank you for taking the time to write about your experience with us, Ruth! At Koehne Chevrolet GMC Inc, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Tanner was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. -The Koehne Chevrolet GMC Inc Team
I would not recommend purchasing anything from this dealership. Financial department screwed up the title paperwork so bad months later I'm still unable to plate my new truck.
Reply from the business:
Jan 24, 2024Mark, we appreciate your feedback about your experience with us. Your experience with us is not the customer service that we strive to provide. Please contact us at your earliest convenience, we look forward to speaking with you. -The Koehne Chevrolet GMC Inc Team
Amazing service. Extremely satisfied with the truck my son bought 😀😀
Reply from the business:
Dec 24, 2023Jennifer, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! -The Koehne Chevrolet GMC Inc Team
Matt was very helpful in the service department. We keep coming back for service.
Reply from the business:
Nov 24, 2023Thank you for sharing your experience, Gregg. Your words mean so much to us and they remind us of why we do what we do. We are so thankful for your continued business! -The Koehne Chevrolet GMC Inc Team
Unfortunately have to edit my review because my last visit was not ok. I called ahead for prices on what I needed.. let's just say they told me what I wanted to hear and charged me more. Then they forgot to recalibrate my tires, I got a flat and my truck was completely confused.. warnings didn't go off.. Very disappointing ******* Thank you so much for being so awesome!! I made it to the World Championship Robot Tournament to cheer for Team 4391 Gladstone BraveBots because you helped me out on the spot without question with my truck that I did not purchase from you!! You guys are outstanding! If people don't buy from you they're crazy! We're getting set up and ready! Thank you!!
Reply from the business:
May 24, 2023Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! -The Koehne Chevrolet GMC Inc Team
I was interested in a specific vehicle and they had me set up an appointment knowing I live over an hour away to go see that vehicle and when I got there they told me they didn’t update the website and it was sold before the appointment. They knew that it wasn’t even available and they made me set up an appointment for a non available vehicle. The guy I talked to was Ryan. They didn’t even call to tell me it wasn’t even available. Horrible experience and all they want is money. They do not care about anyone but themselves. Would not recommend. 0/10.
Reply from the business:
Oct 24, 2023Brittany, we appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon. -The Koehne Chevrolet GMC Inc Team
I had just brought my truck to the collision center after hitting a deer. And I am not thrilled with their customer service or doing what I was told they were going to do! Their communication with was not there at all! Secondly I was told it would be done in 7 d and I called the seventh day and I was then told there were more parts they were waiting for when I had to have it the following day for a trip! They managed to get it back to drivable for me to take on the trip but was no where complete. I was then told it would be another three days to finish when I brought it back after my trip. Well needless to say I got it back 5 days later and not happy with the end result! I was told my two driver side doors would have been painted because of the scratch down the doors from the deer and the doors were never touched! I could go on forever but I believe that’s good enough I believe others will get the point on the collision center. I think it is kind of funny that every bad review the owner says to contact the team maybe someone should be contacting us if the are serious about fixing things and showing customer service! That’s just my opinion!
Reply from the business:
Aug 24, 2023We appreciate you taking the time to reach out to us. We are currently looking into this matter and will be in touch shortly.
I really wasn't looking to buy a truck, but they showed me one with features I was looking for. I was hooked. They took care of me and gave me the 5 star treatment from beginning to end. They rock, highly recommend.
Reply from the business:
Jul 24, 2023Hi Lori, and thank you for this great review! We're happy to hear that our staff took care of you! They are a great asset and we appreciate all that they do. -The Koehne Chevrolet GMC Inc Team
Excellent service from start to finish. Mark Simon was very patient and knowledgeable. We could have not been more pleased with our new truck. If you’re looking for an honest and reputable dealership, this is definitely the place.
Reply from the business:
Jul 24, 2023Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. -The Koehne Chevrolet GMC Inc Team
Great dealership with cars to sell. They had the one we wanted and made a deal passing through. Our salesman made it easy.
Reply from the business:
May 24, 2023Charles, thank you for your kind words, and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! -The Koehne Chevrolet GMC Inc Team