Thank you for your kind review, Chase! We strive to provide efficient and top-notch services while delivering exceptional customer service to all our clients. We're delighted to hear that we were able to meet your expectations and get the job done in a timely manner. We appreciate your support and look forward to taking care of all your future automotive needs!

Thank you for your glowing review, Kenny! We're thrilled to hear that your experience at Smith's Service Center exceeded expectations. Our team is dedicated to providing top-notch customer service and we're happy to have been able to help you right away. We hope to continue providing quality service to you and your family, including our friendly office dogs. Thanks again for choosing Smith's!

Gene, we are sorry to see you left us a 1-star review since we never serviced your vehicle. When you called and asked for an oil change quote if you brought your parts, we kindly informed you of our policy that we do not install customer-supplied parts due to warranty, insurance, and liability - this rule has always been in place. At Smith's Service Center, we take pride in providing top-notch service to our customers while utilizing the highest quality parts backed by our warranty. Please feel free to reach out to us directly to further discuss your experience!

We appreciate the review and kind words about our business, Jenny! We look forward to working with you again!

Thanks so much for taking the time to leave a five-star review! We would love to have you back in the shop for all of your future service needs!

We would like to clarify a few things, Tom Koren talked to our service writer, Ty, and Gabi, (your Wife) on her cell phone while she was waiting here for the services scheduled for the 2014 Nissan Murano, an oil change, and tire rotation. Based on this, we take great offense to the statement that his wife was lied to and he was lied to when he was told the owners weren’t there. Ty was going to have Scott (one of the owners) talk to him when he returned from a service errand. Ron and Diane (the other two owners) were both here and enjoyed talking with Gabi. When Scott returned, he got the message from Ty and greeted Gabi. He located the panel for the cabin air filter compartment which was not obvious, updated Gabi with his findings, and asked Gabi if he should call Tom. She stated a return call to Tom was not necessary. To clarify, we were looking at the cabin air filter as part of our courtesy inspection and confirmed it was still extremely dirty and in need of replacement as noted during prior oil changes. Pictures of the cabin air filter were part of our digital inspection done on 02/17/23 and today, 11/10/23. These pictures are sent to the customer at the time of service either by text or e-mail depending on the customer’s preference. Gabi requested the cabin air filter be replaced due to the condition however you declined. The business you have given us is appreciated. We hope to see you back as a customer.

Scott, we are thrilled to hear you had a five-star experience in our shop, and we can't wait to provide you with more great auto service in the future!

Thank you for your service. In our 44 years in business, we have employed veterans and active-duty military. We are sorry we could not help you with your request on Thursday afternoon. You left abruptly before we could offer the name and phone number of an automotive shop on the east side that may have been able to help you. Our technicians did their best to work through the extreme heat based on our scheduled work. We discussed letting our technicians go home early like on Wednesday. We handle all service requests in a professional manner and are not always able to accommodate walk-ins.

William, thank you for choosing Smith's Service Center! We can't wait to see you again for all of your auto service needs!

Thank you Bryan for the 5-star review! Our staff is here to help solve all of your vehicle problems no matter how big or small they might be! We look forward to getting the chance to help you again in the future and are able to provide you with the best service possible whenever you come back!