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Peter Clark

May 23, 2023

I am very grateful that Smith's was able to squeeze me in to take care of my tire issue. Best care anywhere.

While we're sorry you ran into tire trouble, we're happy it led you to Smith's Service Center, Peter! It was a pleasure working with you and repairing it. We hope you won't hesitate to stop by if there is anything we can do to help in the future!

Google

Asia Rose

May 23, 2023

These people are DIRTY THIEVES!!! Telling you to fix things that don't need fixing. Over charge. Don't do things they said they did which causes harm to the engine. Lie about what they fixed and come back to your house to steal parts off your vehicle. Don't trust these reviews. Google offers to take negative reviews off for a price. Which they do.

Asia, we’re extremely alarmed by your review. We take all customer feedback seriously and upon receiving yours, went to our system to look into your service history. We searched our system using both your first and last name and unfortunately, we were not able to find anything. Customer feedback is extremely important to us, but without service history, we are unable to take any steps to rectify the situation. Due to this and how we pride ourselves on doing business, we ask that you please give us a call at (608) 241-1232 at your earliest convenience. Thank you.

Google

Jackie Ward

May 23, 2023

They repaired a tire for me and I didn't even have an appointment. Repaired from the inside so it will last for the life of the tire.

Thank you for allowing us to take care of your tire repair, Jackie! While we're sorry its what led you to Smith's Service Center, we're happy our team could help. We hope you'll consider giving us a call the next time your vehicle is in need of repair or maintenance!

Google

Justin Thiel

May 23, 2023

Great service fair price good communication

Thank you for the feedback, Justin. We're happy to hear you had a great visit and were impressed by the service our team provided! Please don't hesitate to stop by or give Smith's Service Center a call when your vehicle is in need of service in the future.

Google

Becka J

May 23, 2023

Becka, thank you so much for the five-star review, we here at Smith's Service Center appreciate it, and we look forward to seeing you again in the shop soon!

Google

Kelly Emerson

May 23, 2023

Did a great job getting me back on the road after replacing my brake line. Thank you. Would recommend.

Thank you for taking the time to leave us a review, Kelly! It was a pleasure working with you and taking care of your brake service. We hope you will consider Smith's Service Center when its time to schedule your next brake, tire, or preventative maintenance service!

Google

Dick Marten

May 23, 2023

The staff is knowledgeable and friendly. They always explain what work needs to be done in a dialog that is ready to understand. They also let you know what upcoming work will be required. I've been going to Smith's for 30+ years and have extremely pleased with their service.

Thank you for allowing us to service your vehicle over the last few decades, Dick. It's always a pleasure working with you and making sure they're ready to hit the road. We will look forward to seeing you at Smith's Service Center the next time your vehicle is in need of service!

Google

Kitt Draheim

May 23, 2023

(downgrade from previous 4 star rating) Thought they were a great shop & had been using them for many years. Everything from tires & oil changes to replacing an engine in our '96 Jeep. After a friend's suggestion, I took my vehicle to Parks in Deforest for a second opinion recently and was FLOORED by how much more we were being charged at Smith's on many services.

Kitt, your experience at our shop means everything to us. Thanks for the 4-stars!