Schmidt's Auto Inc
Auto body shop in Madison, Wisconsin
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The woman who answered was kind and thoughtful and gave me exactly what I needed to have the city tow a car that was partially blocking my driveway. Highly recommend based on Saturday customer service alone!
Frivolous extra fees - haven’t had the misfortune of dealing with a business this greedy before. Go anywhere else
Needed my car towed and they helped me with everything over the phone. They were Much cheaper than the competition. Check em out!
Reply from the business:
Aug 23, 2023:)- thank u
KICKBACKS TO CITY COUNCIL.💯 This racket exploits every resident of Madison with extortion-level pricing when the city tows them. Now their tow truck drivers are harassing people who are idling in their cars just after parking times change… more threateningly than I’ve ever been addressed by police. Madison is full of old businesses like this who cheat fair competition, because the few families who own Madison stack the deck against the rest of us.
Reply from the business:
Aug 23, 2023If you would like to address the "driver harassing" aligation, please contact us and ask to speak with the driver manager. As for the other conspiracy theories, feel free to ask for the owner who will be happy to stop "stacking" for a minute. Best to you.
We were so impressed by the kindness and compassion shown to us! Would highly recommend!
Reply from the business:
Aug 23, 2023We thank you very much for the review :)
I was unknowingly towed and the people helping me were kind and allowed me to vent. They understood I was frustrated and doing my best not to cry!! Thanks for being friendly in an infriendly world!!
Reply from the business:
Aug 23, 2023Your very welcome. Hope the day went better. And thank you for the review.
I had a car with a dead battery that needed a tow to the dealer. The person I spoke to on the phone was professional and courteous. They told me a truck would come out in 60 to 90 minutes and it arrived in 60. Bob the driver was great. He tried to jump the car and when that didn't work, towed it to the dealer. I was very happy with their service. I got a fair price too.
Reply from the business:
Aug 23, 2023Thank you. We are happy to hear your experience was a good one. Way to go team.
I didn’t have my vehicle towed but Mitch is great! My son was watching him put a car on the truck and when it was being lifted up told him to say “autobots transform.” Truly a great person with a 4 year old onlooker 😊
Reply from the business:
Aug 23, 2023That is super fun. Thank you for the review. :)