
McDermotts Service & Repair
Auto body shop in Madison, Wisconsin
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0 Reviews
I found McDermott’s and my two vehicles have been cared for since by this professional and customer five star service and parts garage. They stand behind their work and GET IT DONE IN TIMELY manner! Marcus is always up front and informative. I will always take my truck and car here for repairs. I recommend them completely.
I called and was immediately talked down to when discussing timeline/scheduling. With the reviews I was hoping for better service - couldn’t make it through a 3 minute call before having dropping off a car mansplained to me.
I've used McDermott's for years. I can't say enough about them. They not only do great work, they are always forthright and detailed with information. They never try to upsell and even have recommended against things when appropriate. Every interaction is professional and helpful.
Good place to take your vehicle. They provide quality service and repairs for fair prices. Marcus (the person at the front desk) was always reasonable and kind with me. hat said, I am giving 4 stars just because there were two situations where they told me I needed repairs and my mechanic back in NYS didn't agree. The first situation had some wear, but my NYS mechanic said that he wouldn't have replaced the item on his vehicle, but it didn't hurt to replace it on mine. The second however, was a larger repair that my mechanic in NYS flat out said did not need to be done. Given McDermott's reputation with me, I still feel it appropriate to recommend them for services in the Madison area, but for larger repairs, getting a second opinion may not hurt.
Marcus and the team at McDermott’s are the best mechanic shop in Madison, hands down. If you want to be a nobody in one of those big name mechanics, look elsewhere. If you prefer the helpful atmosphere of a small-town mechanic shop, this is the only place for you. Marcus has fixed my car, offered loaner vehicles, and even guidance for me to do my own repairs! McDermott’s is awesome.
Didn't have time to fit me in, but gave a long detailed explanation of what my truck problem could be. Extremely helpful and patient and I'm not even a customer. But I will be back!
If your looking for a no BS type of shop with helpful staff this is the place. Would definitely recommend.
I was referred to McDermott by a friend and my first experience was fantastic. They were able to find a screeching noise that I thought was a belt. Turns out it was a valve cover. They also inspected the entire car and told me that everything looked pretty good. (They certainly could have done a lot more work and wouldn't questioned them...) These guys are honest as the day is long...tough to find these days. 100% Endorsement and will be taking my other 2 vehicles to them as well.
McDermott's Service & Repair is highly recommended. They know what they are doing by providing information about my vehicle in terms I understand since don't know much about cars. They have kept my cars up to date on maintenance needs, recommended service without pushing (letting me know what could wait and what may need to be done sooner for safety) Marcus is friendly when calling and gets you in around your needs when able. He is also patient, understanding and knows vehicles especially when you don't know much about vehicles or you don't remember what was recommended the last time. Everyone working at McDermott's is friendly, knowledgeable and willing to help get things fixed or done in a timely manner. Ben is a great owner who truly cares about people, service, experience, expectations and his team overall. I have sent many people to McDermott's and will continue always a great place to service your vehicle!