Kayser Ford Service
Auto body shop in Madison, Wisconsin
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Service was great. All service tech I talked to were very nice and helpful. I gave a 4 star rating because the wait time was longer than expected, this was not anyone’s fault they were very busy. All employees I would give 5 stars. They kept me well informed. Thanks
We had recall work done. The part was available, the appointment was made to my convenience and the work was done quickly. Very professional!
Fantastic service! Kayser picked up my car, performed the requested work, and delivered it back to me when the work was completed. Could not be happier, thanks kayser!
Reply from the business:
May 22, 2024Hi Eric, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Checked my car that had a dead battery the morning of. They tested it and said it was not fully bad on testing but was 5 years old and possibly the reason that it was not working correctly. Left the decision up to me and were not high pressure on me buying a new one. Very refreshing to not see a place that is just looking to sell parts!
Reply from the business:
May 23, 2023Hi Kenneth, our staff is committed to providing each of our clients with the best automotive experience. Please don’t hesitate to reach out if there's anything additional we can do for you.
Kayser Lincoln Service Department….. efficient, courteous and responsive, very happy with the service!
Reply from the business:
May 21, 2024Hi Gary, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! Please don't hesitate to reach out if there's anything additional we can do for you.
Reply from the business:
May 20, 2024Hello Kevin, we greatly appreciate the five-star review that you provided for our business! We are here for you and all your automotive needs. See you next time!
The service department is awesome and Shawn G. rocks!
Reply from the business:
May 23, 2023Hi Stephanie, we are glad that Shawn was able to provide you with such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Reply from the business:
May 20, 2024Hi Jeremy, thank you for the 5-star rating. Feel free to reach out to us if you need anything. Have a wonderful day!
Reply from the business:
May 20, 2024Hi Vern, thank you for the high star rating! We hope you have a great day!
Service was excellent!! Quick turnaround time, loaner car while service was performed. Car washed before pickup. Always willing to go the extra mile.
Reply from the business:
Nov 23, 2023Hi Dennis, we really appreciate your positive review! We do hope we can be of assistance in the future. Take care!