Everyone at this dealership is so incredibly pleasant and kind. They always go above and beyond when I go for repairs and even ensure I don't pay more than I have to by looking up any Rewards I've racked up. Today windshield wipers with no charge. These little things are a big deal. Great service.

I had a full 90k mile service done, so all fluids, brake check, tire rotation, etc. During the inspection, a worn tie road was found, that would have been a problem. All repairs were done in a timely manor, and I found them to be reasonably priced. Larry kept me in the loop on how repairs were going. Great service!

Fast, Friendly and professional. Much better than other dealers in the area in terms of service and even have 5 bags in their quicklane to get you in and out efficiently. Up-front pricing and multilingual (served a customer in Spanish shortly after I walked in) I’d highly recommend Kayser Ford Service

The Kayser Ford Service Department meets and exceeds the definition of excellence. Each time my vehicle is serviced here, it runs and drives like a brand new machine. Service is friendly, and updates while waiting are timely. The waiting room is comfortable, bright, and stocked with beverages and popcorn. Always excellent service. Highly recommend!

It is great to have an auto service organization you can trust, and are very friendly and accommodating at the same time. They do what they say without fail. Consistently impressed by their work and their customer service. Jessica has been my contact for years and is awesome! I take all of our cars to Kayser when service is needed, whether or not they are Lincolns or Fords. Highly recommend!

Experience started after I had purchased an Explorer Interceptor at an auction. I needed parts. So I went to Kayser. The parts department was on their A-game, getting me the parts faster than anticipated. And they answered my million questions, treating me like I had bought a $100k vehicle from them. I was impressed. So when I was in the market for another car, I felt like they deserved my business. Spoke with Ed in Sales over the phone, then in person. What a great human! Actually LISTENED to what I had to say. Went to bat for me on my trade-in. Answered my questions. Made sure the new Explorer was clean and ready to go when I picked it up. Outstanding job. I later found out my ride needed some misc. warranty work from the factory. Between the sales manager, Josh, and Alex and the gang in service, it was knocked out! Never once did they make me feel bad about my being picky or voicing my concerns. They were always in contact with me, letting me know where they were in the process, and what steps they intended to be taking in the future. And when I talked to the collision center about touching up some areas on my own, Casey was right there to guide me on my way. I can honestly say I've had the red carpet treatment from Kayser from day one, and it has never tapered off. Exceeded expectations and then some!