Hansen's Auto Service Center
Auto body shop in Madison, Wisconsin
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Reply from the business:
May 23, 2023We appreciate your 5-star review, Ellen! Here at Hansen's Auto Service Center, we are proud to provide our community with trustworthy automotive services they can trust. We hope to see you again!
Highly recommend. It's difficult to find a trusted mechanic shop but these guys are very transparent and honest, and do great work!
Reply from the business:
May 23, 2023Thank you for your recommendation, Christian! Here at Hansen's, we are proud to offer the Madison area quality and trustworthy automotive services. We are happy to hear we've gained your trust and we hope to see you again!
Amazing ma & pa auto shop. I went in to get my car diagnosed. Unfortunately, it was the strut mounts that needed replacing. I was originally told I would be required to get a wheel alignment too. However, at checkout they were honest and said I didn’t need one. Saved me a lot of money. They also replaced my brake light free of charge. I just noticed that when I went to go fix it myself. On top of that they took my broken windshield wiper arm off so it wouldn’t damage the motor more. Also got an oil change and they filled my tires too. Cannot say enough good things about this place. Tyler especially was kind, helpful, and always in communication. Thank you for helping a woman out! This will be my go to place for car repairs.
Reply from the business:
May 23, 2023We appreciate your kind words, Serena! As a locally and family-owned shop, Hansen's Auto Service Center knows just how important it is to provide our clients with trustworthy services. From Engine light diagnostics to tire services, we are here to help! We are happy to hear about your experience with our automotive services and we look forward to seeing you again!
My car had been having some issues and when I finally called for a mechanic, I had so many issues until I called Hansen's. They didn't talk down to me like I didn't know anything, and they charged fair prices for everything! They had me in and out quickly, were very communicative, and absolutely some of the sweetest people I've talked to. Cannot recommend them enough!
Reply from the business:
May 23, 2023Thank you, Karly, for taking the time to leave Hansen's Auto Service Center a review! As a locally owned shop, we know just how important customer service is. We strive to provide our community with trustworthy automotive services and friendly customer service. We are happy to hear about your experience with our shop and hope to see you again!
I’ve never had such a great experience at a mechanic! I went in with a small problem with my windshield wiper- I was met with amazing customer service and would recommend Hansen’s to anybody. Tyler was extremely helpful and made a quick fix. I’m glad to have found a good, honest mechanic in Madison!
Reply from the business:
May 23, 2023We appreciate your kind words, Taylor! Here at Hansen's Auto Service Center, we strive to provide top-notch services, no matter the issue. We are happy to hear about your experience with our wiper services and we hope to see you again in the future.
Really great shop. Sent my college age daughter there with car problems. They diagnosed/fixed/repaired and charged her less than intial quote. They were very kind and respectful to my daughter. Didn't try to upsell other services. Will definitely be back to work with Hansen's!
Reply from the business:
May 23, 2023We appreciate you taking the time to leave our shop a review, Vic. Thank you for trusting us with servicing your daughter's car. As a family owned business, we know just how important it is to take care of our community. This time of year is stressful enough for college students, there's no need to add the stress of car issues on top! We are so happy to hear about her experience with our shop and our automotive services. We look forward to working with you again in the future!