Goodyear Auto Service
Auto body shop in Madison, Wisconsin
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very nice and very informative. They are also well lriced for tge service you receive. I would definitely recommend coming here
Even though I didn't get the work done on my car I will certainly go back base on he took the time to do a quick check Even though he was busy. He showed no irritation at all.
Recommend! These guys could easily have gone ahead with the more expensive repair job that we both thought I needed, but when the problem ended up not being that extreme they ended up referring me to an exhaust shop for a much cheaper and quicker fix.
Our 2018 Nissan Rogue Sport needed service to replace a broken radiator fan. The team at Goodyear Service 608 E. Washington Ave, Madison, WI was amazing. Service Tech, Bill Collins worked his magic and not only fixed the fan issue, but got the car running smoother than I can remember. Special thanks to Tim Campbell, James Heavey, Duane Hustad for their help too. My experience was so positive that I will be bringing our cars here for future regularly scheduled maintenance (and I live an hour and a half away). I highly recommend this team. They are true professionals.
I cannot believe the price of tires, I told he was quoting me the price of a used car
Reply from the business:
May 23, 2023We are sorry to hear that you feel that way. We always want your travel with us to go smoothly. We understand that having a friendly, honest and dependable staff makes for a great experience and we apologize for anything less. We are sorry to hear that you are not satisfied with pricing. Please Know that costs are estimates and may vary based on tax, disposal, installation fees, etc. We would like to know more from you about your recent visit. Can you please contact us at 1-800-321-2136? We are available Monday through Friday between the hours of 9:00 am and 6:00 pm EST. We apologize for any inconvenience this may have cause you. Thank you!
Good costumer service.
They know their business. They discovered and fixed problems with my car's wheels that I didn't know about and then quickly corrected the problems. They are good folks who know their trade and charge a decently reasonable fee.
MAKE SURE YOU MAKE AN APPOINTMENT OVER THE PHONE! Apparently the online booking just allows for infinite overbookings, and the unfortunate people at the actual service center are left to deal with the fallout. Anyway, beyond that, the staff was super helpful and managed to fit me in. Work was done quickly and to a very high standard, and price was reasonable. Staff: A+ Service: A Corporate booking system: F
Went in for a “free” car check up. Ended up spending $150 for them to lift my car for 20 minutes and say it would cost $3,000 to have my struts replaced! Older gentleman who handles the desk uses vague words to lure you into spending money. Avoid this place at all costs. They are the cliche bad mechanic that you shouldn’t trust with your vehicle.
Reply from the business:
May 23, 2023Thank you for reaching out to us. We are sorry to hear that you feel that way, Kevin. We always want your travel with us to go smoothly. We understand that having a friendly, honest and dependable staff makes for a great experience and we apologize for anything less. We would like to know more from you about your recent visit. Can you please contact us at 1-800-321-2136? We are available Monday through Friday between the hours of 8:30 am and 5:00 pm EST. We apologize for any inconvenience this may have cause you. Thank you!