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Genin's Autocare

Auto body shop in Madison, Wisconsin

4.5
StarStarStarStarHalf Star
40 Reviews and Ratings
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Ellen Dobson

May 23, 2023

StarStarStarStarStar

I was very impressed with their honesty and thoughtfulness. They recommended me to go to another place for one repair - which saved me over $2000! I will definitely be coming back to Genin's for future service.

Reply from the business:

May 23, 2023

Ellen We appreciate your business. Glad you were happy with the service received. Anything we can do to Help Thank you Genin's

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Mina Cloud

May 23, 2023

StarStarStarStarStar

Genin’s had incredibly fast and great service!! They had my tires changed within hours!

Reply from the business:

Mar 23, 2024

Mina Appreciate your business. Thank you Rick

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Ben Jensen

May 23, 2023

StarStarStarStarStar

Genin's got my daughter's car in the same day that I called for service after her brakes failed. They did a full inspection of the car and advised of all the services needed/recommended. We had a full discussion of this and went forward with the services approved. They had her car fixed and back on the road the next day. In this day and age where everything else takes weeks/months, they knocked this out of the park. Keri Jo and the team were awesome to deal with. Thanks for all the help!

Reply from the business:

May 23, 2023

Ben, thank you for sharing your experience following your visit to Genin's Auto Care! We are always happy to help you and your daughter with any of your automotive needs! We look forward to working with you again in the future! Take care!

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Cliff Thurber

May 23, 2023

StarStarStarStarStar

I brought my 2005 Subaru to Genin’s because there was a loud whine I assumed was a failing alternator. It turned out to be the drive belt tensioner (belt idler pulley) that was in very bad shape, pretty much frozen. They got the repair done quite quickly and now my car seems practically silent. Thank you Genin’s!

Reply from the business:

May 23, 2023

Cliff, we appreciate your kind words about our team at Genin's Auto Care! Thank you for taking the time to leave us a great review! Our team is always happy to service your Subaru, and we look forward to working with you again!

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Darian Carter

May 23, 2023

StarStarStarStarStar

Got a car inspected here and the Keri Jo was so helpful! She provided honest feedback and made great recommendations for the buying process.

Reply from the business:

May 23, 2023

Darian Carter, thank you for choosing Genin's Auto Care. We are happy to help during your buying process and look forward to working with you again in the future!

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Carole Carlson

May 23, 2023

StarStarStarStarStar

The Genins team really went above and beyond today to help me out with an unexpected issue with my car. They fit me in, the cost was reasonable given the uncertainty of the issue and they eased my mind by taking it out for an extended drive to make sure the issue was resolved. So grateful for this excellent service!

Reply from the business:

May 23, 2023

Carole We appreciate your giving us the opportunity to provide you service. Thank you Rick

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Alexander K. Bruckel

May 23, 2023

StarStarStarStarStar

Quick service, kind staff!

Reply from the business:

Mar 23, 2024

Alexander Appreciate your business. Thank you Rick

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santa cruz

May 23, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

I took my car in with a broken shock mount, they charge 180$ per hour of inspection. It took them 30 min to see the issue, ok. However, after I dropped it off they called me, it would cost $872 to replace the shock and the mount. That’s a ridiculous amount for such a small repair, imagine if I have a more serious issue on the engine $$$$. Anyways, I paid the 90 dollars for the inspection and took my car out of there. I went to Ford orders the parts (originals) needed $132 dollars in total and took it to my mechanic to fix it, he took 1:10 min in a nice shop to get it fixed. Even if the parts were 300 dollars, 500 for a hour of job seems very outrageous for me. I hope this comment can help you and make you aware of this business before bringing your car in.

Reply from the business:

Mar 23, 2024

Santa We certainly try to provide quality automotive service and repair. I apologize we were unable to meet your expectations. Thank you Rick

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BRUCE HUBBARD

May 23, 2023

StarStarStarStarStar

HELPED ME OUT IN A PINCH AND MORE THAN A FAIR PRICE,THANKS AGAIN.

Reply from the business:

Mar 23, 2024

Bruce Appreciate your business. Thank you Rick

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Grace F

May 23, 2023

StarStarStarStarStar

Rick, Keri-Jo, and all of the other Genin’s employees we interacted with were very friendly and helpful. They were transparent about the work and the cost involved in fixing our car. Rick was able to set up a tow to get our car to the shop, and our car is up and running wonderfully a day later. Keri-Jo kept us in the loop the entire time. A huge thank you to all of the Genin’s service team! Would recommend!

Reply from the business:

Mar 23, 2024

Grace Appreciate your business. Thank you Rick

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