This place has hefty price markup on parts and labor and tries to charge you for everything. Use it only if you like dealer-style repair shops. I usually take care of my wife's car and bring it to repair myself. I also have a go-to shop that does good work and charges reasonably, but it is a bit far. We decided to try this shop because it is very close to her workplace, so she can drop it off and walk to work. She dropped the car off on the appointment day and was told at the end of the day that they won't have time to look at it. She brought it again the next day and brought home a bill of $1265 for radiator replacement. It charges $45 for 2.8 QT coolant (you may buy a few gallons with $45), $33 for the radiator cap (a cap, seriously), $532 for the radiator, $50 for unexplained shop supplies, and $375 for labor. It also charges $55 for a cooling system test, $60 for a TPMS check, and $50 for a brake inspection. My wife could not recall that the shop informed her that those checks unrelated to the heater problem we intended to fix were needed and would charge a fee. I have a TPMS diagnosis tool at home and have no reason to use the premium check service there. We also didn't go there for brake service either. For comparison, I recently went to a different shop for my car, and the brake check was free. We also got a few other repair estimates with crazy price tags. A $2000 ball joints replacement with $600 parts and $1300 labor. A $280 for filters and wipers with a $47 air filter, a $27 cabin filter, three wipers for $25 each, and a $20 shop supplies (I wonder why you need it for filters and wipers). The labor for installing filters is $100 (which I can finish in 10 minutes). The front brake and rotor quote was $650. The summary is we went to this shop thinking it was a local father-and-son type store that is honest and does not overcharge you. We were deadly wrong. Reply to the owner's response: As I stated, we would not do those unrelated inspections if knowing there is an expensive cost. The detailed breakdown was not provided before the service which I would certainly ask for, but my wife was taken advantage of because she is not knowledgeable about car. We certainly have disagreement on what competitive price means, and I definitely don't agree $45 for 2.8 QT coolant or $100 for changing filters is. For people reading this post, my lost could be your gain if you learn from my mistake and stay away from this store.

Keri-Jo is amazing! She walked me through step by step what was wrong with my car and made sure I understood every word she said. They treated me like I was family and I will definitely bring my car back here!

Thorough work and on time!

Very professional, and great service. The quote was spot on with the final price.

Genin’s has kept my 2006 RAV 4 running well for years! When I go there I have the peace of mind that things will be done well and I won’t be taken advantage of. (I have not always had that peace of mind with other car care businesses in the past.) And everyone is so kind and does their best to help their clients. I have always had a positive experience here and highly recommend them!👍

Had a terrific experience with Rick, Kari Jo and team. I had several “knotty” issues w my 2011 Avalon and they stayed after it. My car is driving better than it has in a long time. Trust and competence. I’ll be sticking with Genin’s for all my car care needs

They charged me $37 to change out my license plates. They didn’t even replace the rusty screws with new ones. I could have bought a brand new socket wrench set and done it myself for less than that. Honestly pretty shocked at their prices.

We always have a positive experience at Genin’s. We have taken both of our cars there for tires and repairs. They are professional, friendly, and accommodating.

Genin’s is always ready to help, with quick, high-quality service at a reasonable price.

I called early in the morning and they had said they have how many customers dropping of Their car ok so why even answer the phone if you can't help out early in the morning ???