DK AUTO AND TOWING LLC
Auto body shop in Madison, Wisconsin
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I have never had such quick service from a towing company! The owner came in 20 minutes with his personal vehicle to give my dead battery a jump.
Reply from the business:
May 2, 2024Thank you for your positive feedback, Cat 56! We're glad we could assist you promptly. We truly appreciate your support and look forward to serving you in the future!
Super helpful in a needy situation. Was great to work with
Reply from the business:
Apr 23, 2024Thank you, Troy Wesley, for your 5-star rating and positive feedback!
Dylan’s shopmates left me and my car stranded twice with wheels falling off first and brakes failing second. Dylan refuses to help my situation OR car. He continues to work in the same cigarette-smoke-filled garage and has lost my vote of confidence.
Reply from the business:
Apr 23, 2024DJ this is David the owner this is a rude review for a good business with good business ethics, we didn’t service your vehicle the shop in front which is our landlord serviced your vehicle. Kindly remove this review as the repair you had was not related to our business.
Really glad I found DK towing/auto. I have a 2001 Lexus with over 300k miles on it, and Dylan was extremely knowledgeable about the car and was able to identify the alternator being an issue, along with the probable cause. I’d highly recommend DK to anyone looking for a tow, general maintenance, or a place to offload an unwanted vehicle.
Reply from the business:
Apr 23, 2024Thank you, Ryan Feist, for your 5-star rating and positive feedback! We're glad to hear that you found our service helpful and that Dylan was extremely knowledgeable about your 2001 Lexus. We appreciate your recommendation to others for towing, general maintenance, or offloading unwanted vehicles. Thank you for choosing DK Auto & Towing!
Thank goodness they were around. I was out of town when my tire literally came off. They towed my car within 10 minutes to their place. They replaced 5 bolts, got matching lug nuts, and had me back on the road within 2 hours! Amazing!
Reply from the business:
Apr 23, 2024Thank you, Eddie Rubinstein, for your 5-star rating and positive feedback! We're glad to hear that we were able to quickly assist you when your tire came off while you were out of town. Our team takes pride in providing fast and efficient service, as well as ensuring that your car was back on the road safely within a reasonable timeframe. We appreciate your review and thank you for choosing DK Auto & Towing. If you ever need any further assistance, don't hesitate to reach out.
Greatest automatic shop EVER!!!! Very honest, friendly, and up front on prices and ethics. They take the time to talk to you and explain about your vehicle and offer money saving options. Will definitely be going back for all my car repair needs. Thanks alot Dillon see ya soon
Reply from the business:
Mar 23, 2024Thank you, Lettice Murphy, for your 5-star rating and positive feedback! We're glad to hear that you had a great experience at our shop and found us to be very honest, friendly, and upfront with our prices and ethics. We always strive to take the time to explain everything about your vehicle and provide money-saving options. We look forward to seeing you again for all your car repair needs. Thank you for choosing DK Auto & Towing!
The work was excellent! The cost was very reasonable. Would definitely recommend to others.
Reply from the business:
Feb 23, 2024Thank you, Michael Jewell, for your 5-star rating and positive feedback! We're glad to hear that you found our work excellent and our costs reasonable. We appreciate your recommendation to others. Thank you for choosing DK Auto & Towing!
It's so wonderful and very helpful,he did a great job
Reply from the business:
Feb 23, 2024Thank you, Emmanuel Ngud, for your 5-star rating and positive feedback! We're glad to hear that you found our service wonderful and very helpful. Our team takes pride in doing a great job and providing excellent service to our customers. We appreciate your review and thank you for choosing DK Auto & Towing. If you ever need any further assistance, don't hesitate to reach out.
Car battery died in my parking garage, my parking spot is very annoying to get to with low clearance but he showed up like 15 minutes after first calling him and had it started in less than a minute. I will definitely be coming back to DK for any auto needs!! Thank you so much!
Reply from the business:
Feb 23, 2024Thank you, Morgan Scoggin, for your 5-star rating and positive feedback! We're glad to hear that we were able to quickly assist you when your car battery died in your parking garage. Our team takes pride in providing fast and efficient service, even in challenging situations like navigating low clearance parking spots. We appreciate your trust in DK Auto & Towing and look forward to assisting you with any auto needs in the future. Thank you for choosing us!
Car wouldn't start this morning. Called and had a truck out to my car in 15/20 minutes. Got it started up and got everything checked out at the shop just to make sure everything was working fine. Great service! Kind owner! 5/5 reccomend if you have any car needs in the area.
Reply from the business:
Feb 23, 2024Thank you, Codie Lewandowski, for your 5-star rating and positive feedback! We're glad to hear that we were able to quickly assist you when your car wouldn't start. Our team takes pride in providing great service and ensuring that everything is checked out at the shop to ensure everything is working fine. We appreciate your recommendation and thank you for choosing DK Auto & Towing for your car needs in the area. If you ever need any further assistance, don't hesitate to reach out.