
Clausen Automotive
Auto body shop in Madison, Wisconsin
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0 Reviews
I've had a great deal of work done, with the last being $300 to clear check engine lights and an oil change. While the work done was complete, I drove away and the next morning the check engine light came on again. It would be nice to not only clear the check engine issues, but to also solve them.
Always professional, honest, and accommodating. Excellent customer service. Quality auto services.
Great service- honest prices- I have used them for my business and personal vehicles. 5 stars! If you need any work on your car in Madison WI - this is the place
I have great respect for the work they do at Clausen. When I switched over my records from having my car serviced at the dealership, they went through every page and made sure that the history was complete and thorough and there would be a seamless transition. They usually are able to accommodate my schedule and they have often given me a ride or a loaner car if they are going to take more than a brief amount of time to work. When I have waited in the lobby, they were quick and efficient. Their prices are reasonable and the staff is friendly. They have helped me with many issues on different cars over the years.
Very knowledgeable staff who explained everything they did. I felt comfortable with them.
Great mechanics and super friendly staff. I use them every time I need service Works on my hybrid vehicles
Lack of communication, was lied to about time and day to pick up a car. Was told i would recieve a call if there were any issues. Stopped in minutes after being told they were working on it, literally no one working on it. Looked around the shop, not a single person in any sort of uniform (t shirts/standing around doing nothing) no certifications of any kind displayed (ase, icar, etc.). Then to top it off I meet the snap on dealer for their area immediately after leaving and he tells me he has not been to this shop in many years because they waste time shopping/asking for estimates and buy their tools/equipment on amazon/ebay. Seriously sad situation.
I've been doing business with Clausen Automotive for close to 30 years and many cars since I traveled for work for 34 years. The work they do on our cars has always been excellent. I trust their advice and work without exception.