Heppner's Auto Body Repair - Midway

Auto body shop in Lakewood, Wisconsin

4.5
StarStarStarStarHalf Star
39 Reviews and Ratings
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Connie Scott

May 2, 2024

StarStarStarStarStar

Reply from the business:

May 2, 2024

Thanks for the 5 stars Connie!

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Sheila Bridges

Apr 25, 2024

StarStarStarStarStar

Reply from the business:

May 2, 2024

Thank you for the 5 stars!

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Alicia Wright

Apr 25, 2024

StarStarStarStarStar

I got a 2nd opinion with them and they explained answers to my questions well and gave me advice. Thanks I appreciate it.

Reply from the business:

Apr 25, 2024

thanks for the great review Alicia! We appreciate the feedback!

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Lucia Xiong

Apr 23, 2024

StarStarStarStarStar

Reply from the business:

Apr 23, 2024

Thanks for the 5 stars!

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Gloria Lewis

Mar 23, 2024

StarStarEmpty StarEmpty StarEmpty Star

They are slow like a turtle 🐢 when it comes to repairs and do a sloppy job when finished... Be aware

Reply from the business:

Mar 23, 2024

Hi Gloria, the delays with your repair are entirely our fault and we apologize for not communicating everything more clearly to you. We felt our work was not adequate and it was better for us to repaint the bumper instead of returning the vehicle to you with subpar work. We are always working to improve our customer service skills and we appreciate your vital feedback to help us do just that.

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Kristin Johnson

Mar 23, 2024

StarStarStarStarStar

I have brought my car in here more than once I have Received excellent customer service everything I asked for I received the gentleman who runs the shop is super kind super gentle takes his time. Listens does a great job with his crew and staff my car looks amazing. It was returned to me before the due date Could not recommend more

Reply from the business:

Mar 23, 2024

Thanks for the great review and your continued patronage of our shop! We appreciate the feedback!

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Cheryl Bauer

Jan 23, 2024

StarStarStarStarStar

Reply from the business:

Jan 23, 2024

Thanks for the 5 stars!

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Merissa Russie

Jan 23, 2024

StarStarStarStarStar

Heppner’s did a fabulous job repairing my Kia after it was attempted stolen. They were kind and clear in their communication and finished the job quickly. My car looks even better now than when it was dropped off. Although I hope I don’t have to be back anytime soon, this is my new go-to for vehicle damage. Thanks to the whole team!

Reply from the business:

Jan 23, 2024

Thank you for the great review Merissa! We appreciate the feedback and 5 stars!

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emory hagemeyer

Dec 23, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

We Waited months for our repair date, just to have them push us back two months longer, a few days before our repair. Do not trust them.

Reply from the business:

Jan 23, 2024

We have addressed this customer's concerns offline.

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Burt Fisher

Dec 23, 2023

StarStarStarStarStar

Damage not covered by insurance. I was OK with a used review mirror and Heppner's was able to find one for my car. I did not get any push-back over my economy choices and the service I received was exactly what I experienced with an insurance covered repair. I was informed of the progress on the repair throughout the process and was contacted that the car was ready for pick-up without delay. I think of Heppner's first when dealing with auto body repairs.

Reply from the business:

Dec 23, 2023

Thanks for the 5 stars and the great review Burt, we appreciate the feedback!